BBB Business Review

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BBB Accredited Business since

LeafFilter North, Inc. – Columbus

Phone: (800) 290-6106 659 Lakeview Plaza Blvd Ste H, Worthington, OH 43085 http://www.leaffilter.com



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Description

LeafFilter™ Gutter Protection is a gutter guard company that offers full service of rain gutter guards, which includes the cleaning and realigning of existing gutters before installing and inspecting gutter protection after installation. LeafFilter™ Gutter Guards can be installed on new or existing gutters.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that LeafFilter North, Inc. – Columbus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for LeafFilter North, Inc. – Columbus include:

  • Length of time business has been operating
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

1 Customer Review on LeafFilter North, Inc. – Columbus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 13, 2009 Business started: 05/01/2005 in OH Business started locally: 11/01/2008 Business incorporated 03/14/2008 in OH
Type of Entity

Corporation

Business Management
Mr. Matthew J. Kaulig, Owner / President Mr. Chris Brosch , Vice President of Marketing
Contact Information
Principal: Mr. Matthew J. Kaulig, Owner / President
Business Category

Gutter Leaf Guards Gutters & Downspouts Gutter Cleaning

Hours of Operation
M: 8:00 AM - 10:00 PM
T: 8:00 AM - 10:00 PM
W: 8:00 AM - 10:00 PM
Th: 8:00 AM - 10:00 PM
F: 8:00 AM - 10:00 PM
S: 8:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
Visa
MasterCard
Discover
American Express
Cash
Personal Check
Business Check
Cashiers Check
Debit Card
Money Order
Service Area
Central Ohio
Additional Information

This company offers sales and installation of gutter systems.

Business Management

The scope of this report issued by our local BBB serving Central Ohio concerns the company's location in Worthington, Ohio doing business as LeafFilter North, Inc. Columbus. LeafFilter North, Inc. corporate headquarters is located at 1595 Georgetown Road, Suite G, Hudson, Ohio 43236. The BBB report on the corporate headquarters is available at http://www.bbb.org/akron/business-reviews/gutters-and-downspouts/leaffilter-north-in-hudson-oh-132954203 The company operates additional locations and serves other communites in Ohio, North Carolina, Maryland, New Jersey, Pennsylvania, Illinois and Virgina. Other BBB reports are available on these locations at www.bbb.org


Customer Review Rating plus BBB Rating Summary

LeafFilter North, Inc. – Columbus has received 4.11 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.