BBB Business Review

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BBB Accredited Business since

Active Glass & Mirror, Inc.

Phone: (614) 861-6256 Fax: (614) 861-6286 6009 Radekin Rd, Columbus, OH 43232 View Additional Web Addresses

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Window Glass Replacement, Window Glass Repair,  Door Glass replacement, Door Glass Repair, Commercial Door Glass, Storefront Glass, Stereo Cabinet Glass, Residential Door Glass, Table Top Glass, Glass Table Toppers, Polished Edges, Beveled Edges, OGEE edge, Glass Shelves, Glass Sneeze Guards, Sliding Glass Pass Through Assemblies, Cabinet Door Glass, Decorative Glass, Textured Glass, Annealed Glass, Tempered Glass, Laminated Glass, Safety Glass, Tinted Glass, Colored Glass, Painted Glass, Single Pane Glass, Insulated Glass, Double Pane Glass, Triple Pane Glass, Low E Glass, Argon Filled Insulated Glass, Shower Enclosures, Shower Doors
Mirrors, Mirror Replacement, Mirror Repair, Bathroom Mirrors, Vanity Mirrors, Exercise Room Mirrors, Dance Room Mirrors, Wall Mirrors, Mirrored Walls, Beveled Mirrors, Polished Mirrors, Makeup Mirrors.
Window Screen Repair, Window Screen Replacement, Screen Door Repair
Window Glass Installation, Door Glass Installation, Mirror Installation, Shower Enclosure Installation, Shower Door Installation

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Active Glass & Mirror, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Active Glass & Mirror, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Active Glass & Mirror, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1986 Business started: 01/01/1986 in OH Business incorporated: 01/01/1997 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433

Type of Entity


Business Management
Mr. Charles Wilson, CEO Ms. Christa W Culpepper, President
Contact Information
Customer Contact: Ms. Christa W Culpepper, President
Principal: Mr. Charles Wilson, CEO
Business Category

Glass - Plate and Window Glass - Repair Glass - Tempered Screen Repair Glass - Broken Glass, Mirror & Screen Companies Doors - Repair Windows - Installation & Service Table Tops Glass Circles & Specialty Shapes Glass - Beveled, Carved, Ornamental Mirrors Shower Doors & Enclosures

Products & Services

Active Glass & Mirror, Inc. sells the following brand(s): Basco Shower Enclosures

Active Glass & Mirror, Inc. offers the following product(s): 2 Way Mirror, Annealed Glass, Bathroom Mirrors, Beveled Edges, Bullet Resistant Glass, Cabinet Door Glass, Glass Door Hinges, Glass Shelves, Glass Sliding Door Assemblies, Glass Sneeze Guard Assemblies, Glass Table Toppers, Glass Table Tops, Insulated Glass, Laminated Glass, Low E Glass, Mirror, Mirror Clips, Mirror Mastic, Mirrored Walls, Painted Glass, Patio Door Glass, Patio Furniture Glass, Picture Frame Glass, Polished Edges, Shelf Brackets, Shelf Clips, Shower Doors, Shower Enclosures, Silicone, Single Pane Window Glass, Stereo Cabinet Glass, Tempered Glass, Tinted Glass, Vanity Mirrors, Wall Mirrors

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 8:30 AM - 5:00 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 5:00 PM
F: 8:30 AM - 5:00 PM
S: 9:30 AM - 11:30 AM
Su: Closed
Method(s) of Payment
Major Credit Cards, Debit Card, Cash, Business & Cashiers Check
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.