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BBB Reliability Report for
Castle Remodeling & Contractors LLC
Find out more about Castle Remodeling & Contractors LLC: |
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BBB Accreditation Castle Remodeling & Contractors LLC has been a BBB Accredited business since October 2005. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for Castle Remodeling & Contractors LLCBased on BBB files, Castle Remodeling & Contractors LLC has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for Castle Remodeling & Contractors LLC |
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| Name: | Castle Remodeling & Contractors LLC |
| Phone: | (614) 577-9524 |
| Fax: | (740) 927-2350 |
| Address: | 166 Humphries Dr Ste D |
| Reynoldsburg, OH 43068-6817 | |
| Google Map | |
| Website: | www.castleremodelingandcontractorsllc.com |
| http://usremodelingsolutionsllc.servicemagicpro.com | |
| Original Business Start Date: | January 1971 |
| New Owner Date: | January 2005 |
| Principal: | Mr. Scott D. Hoff, Co-owner / President |
| Customer Contact: | Ms. Jennifer Rodgers, Office Manager - (614) 577-9524 or |
| Email Address: | |
| Type of Business: | General Contractors, Christmas Decoration Suppliers, Door Companies, Gutter Downspouts Suppliers, Kitchen Bath Remodelers, Patio Deck Builders, Remodelers, Roofers, Siding Contractors, Window Companies |
| BBB Accreditation: | Castle Remodeling & Contractors LLC is a BBB Accredited business. |
| Additional DBA Names: |
Jeff Cramblitt's Roofing & Custom Sheetmetal US Remodeling Solutions, LLC |
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Business Management Additional company management personnel include: Mr. Jeff Cramblitt - Co-Owner / Treasurer |
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Additional Locations and Phone Numbers
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Licensing for Castle Remodeling & Contractors LLCThis company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include: Columbus Building & Development Services BBB records show a license number of HIC4133 for this company, issued by Columbus Building & Development Services. Their web address is http://td.ci.columbus.oh.us/formsandpublications/index.asp. The expiration date of this license is March 31, 2010. Type: Columbus Home Improvement Contractor License/RegisCheck License Status: http://td.ci.columbus.oh.us/formsandpublications/index.asp?HIC4133 BBB records show a license number of G5437 for this company, issued by Columbus Building & Development Services. Their web address is http://td.ci.columbus.oh.us/formsandpublications/index.asp. Please note that governmental licensing information may not be current. |
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Customer Complaint History for Castle Remodeling & Contractors LLCWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 9 complaints about Castle Remodeling & Contractors LLC in the last 36 months, our standard reporting period. Of the total of 9 complaints closed in 36 months, 0 were closed in the last year.
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BBB Program Participation This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBB Care. |
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Castle Remodeling & Contractors LLC, please let them know that you contacted BBB for a BBB Reliability Report. ID: 13005485 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: license - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: License - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: License - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. |
| BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |





