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          Find a Location

          Ashley Furniture Home Stores operated by Highland Home Furnishings, Inc. and Highland Home Furnishings II, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAshley Furniture Home Stores operated by Highland Home Furnishings, Inc. and Highland Home Furnishings II, Inc.

            Furniture Stores
            Multi Location Business

            Current Alerts For This Business

            Alert:
            This is for only 3 locations in Ohio: Bellfontaine, Marion and Ontario. For any other Ashley Furniture Home Stores, please search for the right location using the Find and Near search boxes on BBB's website, near the top of the page. Ashley Furniture's headquarters is here. 

            Contact Information

            2074 Mrn Mt Gilead Rd

            Marion, OH 43302-8989

            Get Directions
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            Email this Business
            (740) 386-2333

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Ashley Furniture Home Stores operated by Highland Home Furnishings, Inc. and Highland Home Furnishings II, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              2074 Mrn Mt Gilead Rd, Marion, OH 43302-8989
              Email this Business
              BBB File Opened:
              3/16/1994
              Years in Business:
              34
              Business Started:
              8/1/1989
              Business Incorporated:
              4/19/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • The Highland River Group (dba Ashley)
              • Highland Home Furnishings, Inc.
              • Ashley Furniture HomeStores
              • Highland Home Furnishings II, Inc.
              Business Management
              • Mr. David Monnin Jr., Vice President
              • Mr. Ben Monnin, President
              • Mr. Doug Adkins, Store Manager
              Contact Information

              Principal

              • Mr. Ben Monnin, President

              Customer Contact

              • Mr. Ben Monnin, President
              Additional Contact Information

              Fax Numbers

              • (740) 389-6555
                Primary Fax
              • (937) 599-2811
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/01/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              My experience with this company has been absolutely ridiculous. I purchased a sofa in December of 2022 and it has been nothing but issues since then. Shortly after purchased the sofa was already showing signs of a defect. I contacted Ashley and they sent someone out to "repair it". It was not repair correctly in fact it looks worse than it originally did, and is once again showing signs of wear and tear. At this point i would like it replaced as there is no reason a new sofa should have these issues. I've attempted to make contact because it is unacceptable and have not heard back after leaving a message two weeks ago. I understand they probably get a high volume of calls, but two weeks?! I don't usually leave reviews but I'm completely disappointed in my experience with this store considering the money I spent. I would like a replacement seeing as how this sofa was $1,800 and has been defective.
              Read More
              Read 6 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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