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Business ProfileforCLS Direct
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 460 Schrock Rd Ste D, Columbus, OH 43229-1095
- BBB File Opened:
- 6/18/2001
- Years in Business:
- 25
- Business Started:
- 6/1/1998
- Business Incorporated:
- 6/7/1999
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- CLS Furniture
- Hours of Operation
Primary
- M:
- 10:00 AM - 7:00 PM
- T:
- 10:00 AM - 7:00 PM
- W:
- 10:00 AM - 7:00 PM
- Th:
- 10:00 AM - 7:00 PM
- F:
- 10:00 AM - 7:00 PM
- Sa:
- 10:00 AM - 5:00 PM
- Su:
- 10:00 AM - 5:00 PM
- Business Management
- Mr. Chris Sauter, Owner
- Contact Information
Principal
- Mr. Chris Sauter, Owner
Customer Contact
- Mr. Chris Sauter, Owner
- Additional Contact Information
Fax Numbers
- (614) 436-0345Primary Fax
Email Addresses
- Primary
- (614) 436-0345
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/28/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I was shown a queen size memory foam mattress. And that is what I chose to purchase. I picked it up on the 17th. I opened it on the 19th, but it was not the memory foam mattress I thought I was purchasing. I called the store to say it was the wrong mattress. He looked up my information, put me on hold, and said I had picked up the bed I paid for. I said no it's not. he said he doesn't do returns or refunds. I said I'm asking for the bed I was shown and that I was supposed to have purchased. he said there was nothing he could do about it.The mattress I was shown was thick and firm. The mattress I received was thin. I paid $160.
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nicole G
12/24/2021
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