BBB Business Review

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This business is not BBB accredited.

McDonalds USA, LLC Central Ohio Regional Office

Additional Locations

Phone: (614) 418-3300 Fax: (614) 418-3380 2 Easton Oval Ste 200, Columbus, OH 43219

Click for BBB Rating on McDonalds USA, LLC Central Ohio Regional Office

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The scope of this report concerns McDonald's restaurants in Central Ohio.McDonald's is an international foodservice retailer with its US corporate headquarters located in Oakbrook, IL. There are more than 30,000 company and franchise McDonald's restaurants in 100 countries. BBBs maintain separate reliability reports and process complaints separately on other company and franchise stores and the corporate headquarters. All BBB reliability reports on McDonalds are available online at

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for McDonalds USA, LLC Central Ohio Regional Office. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for McDonalds USA, LLC Central Ohio Regional Office.

Additional Information

BBB file opened: July 14, 1978 Business started: 04/01/1955 Business started locally: 04/01/1955
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Maria Miller, Admin. Supervisor Mr. Gregg Ereio, VP, GM Mr. Carlos Gonzalez, Director of Field Services
Contact Information
Customer Contact: Mr. Carlos Gonzalez, Director of Field Services
Principal: Ms. Maria Miller, Admin. Supervisor
Business Category

Foods - Carry Out Restaurants Restaurants - Breakfast

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.