BBB Business Review

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This Business is not BBB accredited

Aroma Senses LLC

Additional Locations

201 Oak St, Columbus, OH 43235 View Additional Email Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Aroma Senses LLC include:

  • 6 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Aroma Senses LLC include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Aroma Senses LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 02, 2007 Business incorporated: 01/03/2005 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ajay Pahouja, Owner/Manager
Contact Information
Principal: Ms. Ajay Pahouja, Owner/Manager
Business Category

Flea Markets Liquidators

Additional Information

Here are some tips for shopping at liquidation sales: Shop around – Liquidators attempt to sell assets as quickly as possible and at the highest profit so some items will actually be priced higher. Moreover, competitors may sometimes drop their prices to compete with a liquidation sale. So check retail prices on goods before buying them at liquidation sales. Use a credit card – Unlike personal checks or cash, credit cards include built-in protection if the liquidator does not deliver on promised goods. Know the status on warranties – Warranties are often serviced by a manufacturer or third party.  This means the warranty will still apply, even if the retailer goes out of business. Nonetheless, consumers should always confirm the status of a warranty before buying. 

Business Management

The address, phone and fax numbers we are reporting for Aroma Senses, LLC are also the address, phone and fax numbers we are reporting for S&S Liquidators. The principal of S&S Liquidators, Ms. Monica Dari advised our BBB in a letter dated May 27, 2008 that S&S Liquidators has nothing to do with Aroma Senses, LLC. She further explained that Aroma Senses LLc is a trade show promoter and that S&S Liquidators is an electronics vendor at Aroma Senses' trade shows. BBB has a separate report on S&S Liquidators.

Ajay Pahouja, a principle of this business is also a principle of G & C Computers, upon which BBB maintains a separate business review at this link: http://www.bbb.org/centralohio/business-reviews/computers-dealers/g-c-computers-in-dublin-oh-14007479?bluerefx=1 and Sumeet Enterprises, upon which BBB maintains a separate Business Review at this link: http://www.bbb.org/centralohio/business-reviews/electronic-equipment-and-supplies-dealers/sumeet-enterprises-in-columbus-oh-28001017, and Gold Mine Inc. 

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.