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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
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BBB Accreditation This business is not a BBB Accredited Business. |
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BBB Rating for Mr. Flood & FireBased on BBB files, Mr. Flood & Fire has a BBB Rating of F on a scale from A+ to F. Reasons for this rating include:
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Business Contact and Profile for Mr. Flood & Fire |
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| Name: | Mr. Flood & Fire |
| Phone: | (614) 778-8146 |
| Address: | PO Box 248526 |
| Columbus, OH 43224-8526 | |
| Principal: | Mr. Wayne E. Pounds |
| Customer Contact: | Mr. Wayne E. Pounds - (614) 778-8146 |
| File Open Date: | April 2007 |
| Type of Business: | Fire Water Damage Restoration Companies |
| BBB Accreditation: | Mr. Flood & Fire is not a BBB Accredited business. |
| Additional DBA Names: |
1-800-Flooded 1 800 Flooded |
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The BBB has requested basic information from this company but has not received a response. As a result, the BBB may not have current information about the company |
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Business Management The principal of this firm, Mr. Wayne Pounds, is also the principal of Mr. Steam Carpet & Upholstery. The BBB maintains a separate report on Mr. Steam Carpet & Upholstery. |
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Additional Locations and Phone Numbers
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Customer Complaint History for Mr. Flood & FireWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 6 complaints about Mr. Flood & Fire in the last 36 months, our standard reporting period. Of the total of 6 complaints closed in 36 months, 3 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Mis-use of BBB Name by Mr. Flood & Fire This company, owned and operated by Mr. Wayne Pounds, offers fire and water damage restoration services. This company displays the BBB TORCH Logo in its Yellowpages.com directory advertisements. Mr. Flood and Fire has been asked on more than one occasion to remove the Council's trademark from its advertising and this company has refused to comply. Consumers should be aware that this business is not in any way affiliated with the Better Business Bureau system. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Mr. Flood & Fire, please let them know that you contacted BBB for a BBB Reliability Report. ID: 70011399 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: No Response - The company failed to respond to the complaint. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
