BBB Business Review
BBB Accredited Business since 08/17/1988
George Thomas Contractor, Inc.
Phone: (614) 870-1950Fax: (614) 870-0577View Additional Phone Numbers5197 Trabue Rd, Columbus, OH 43228-9498info@gtcfire.comwww.gtcfire.com
Description
We specialize in all types of insurance-related damage restoration ranging from fire, hail, wind, water, vandalism and vehicle impact. We also offer all types of remodeling.
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BBB Accreditation
A BBB Accredited Business since 08/17/1988
BBB has determined that George Thomas Contractor, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised George Thomas Contractor, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services757 Carolyn Ave
Columbus, OH43224-3218
(614) 645-7433
http://bzs.columbus.gov
BBB records show a license number of HIC2907 for this company, issued by Columbus Building & Development Services. Their web address is http://bzs.columbus.gov.
Type: Columbus General Contractor License / RegistrationCheck License Status: http://bzs.columbus.gov/?HIC2907
Please note that governmental licensing information may not be current.
Business Management
According to the information we have at this time, George Thomas, operates 3 businesses at the Trabue Road location. Each business has a separate phone. The BBB maintains a separate report on each of the 3 businesses.
Contact Information
Primary Contact: Mr. George Thomas (President)Complaint Contact: Mr. Joe Culp (Executive Director)Mr. Joey Thomas (Director of Marketing)Business Category
Fire & Water Damage Restoration, Fire Damage Restoration, Construction & Remodeling Services, Mold & Mildew Inspection/Removal/Remediation
Products & Services
As a general contractor, we provide a full range of services including 24-hour emergency response, estimates, both in-house and qualified subcontractors, production, payment processing, warranties, and follow-ups.
Hours of Operation
Mon: 08:00 AM to 05:00 AMTue: 08:00 AM to 05:00 AMWed: 08:00 AM to 05:00 AMThu: 08:00 AM to 05:00 AMFri: 08:00 AM to 05:00 AMRefund and Exchange Policy
Our work is 100% Guaranteed.
Alternate Business Names
Thomas, George Contractor Inc.Industry Tips
Mold Info from the Franklin County Board of HealthBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Mold Remediation or Repair
LocationsX
1 Locations
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5197 Trabue Rd
Columbus, OH 43228-9498(866) 870-1950
(614) 870-1950Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*George Thomas Contractor, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Fire & Water Damage Restoration
Mold Info from the Franklin County Board of HealthBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Mold Remediation or Repair
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.







