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BBB Accredited Business since

XOOM Energy

Phone: (888) 797-8979 52 E Gay St, Columbus, OH 43215 http://xoomenergy.com

Click for BBB Rating on XOOM Energy

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Natural Gas Marketer.

Purchases natural gas and resells to consumers and businesses through local utilities.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that XOOM Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for XOOM Energy. BBB of the Southern Piedmont has the full report as that BBB handles all complaints for XOOM Energy.

Additional Information

BBB file opened: August 01, 2013 Business started: 05/17/2011 in NC Business started locally: 05/01/2011 Business incorporated 03/24/2011 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tom Ulry, CEO Ms. Jackie Whitman, Director of Marketing Mr. Robert Blake, COO Ms. Michelle Harding, VP & Compliance Officer
Contact Information
Customer Contact: Ms. Michelle Harding, VP & Compliance Officer
Principal: Mr. Tom Ulry, CEO
Principal: Ms. Jackie Whitman, Director of Marketing
Business Category

Energy Service Companies

Alternate Business Names
Xoom Energy LLC Xoom Energy Ohio, LLC
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.