BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
IGS Energey is headquartered in Dublin, Ohio and the company supplies natural gas for residential, commercial & industrial consumers primarily in the Midwest.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that IGS Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for IGS Energy include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 163 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||47|
|Total Closed Complaints||163|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||33|
Type of Entity
Business ManagementMr. Ronald L. Waterman, Asst General Counsel Mr. Scott H. White, President, CEO Mr. Doug Austin, Vice President Ms. Tara Chapman, Compliance Manager Ms. Cathy Conner, Secretary/Treasurer Mr. Lawrence Friedeman, VP Regulatory Affairs & Compliance Mr. Jim Kilgore, Director of Marketing Mr. Scott H. White, President Ms. Tami Wilson, Manager
Energy Service Companies Electric Companies Natural Gas Companies
Alternate Business NamesAccent Energy Border Energy Dynowatt Interstate Gas Supply, Inc.
- On Dec. 31, 2011, Interstate Gas Supply, Inc. purchased from Halstead Investments, LLC. Owned by Scott White, , the assets and liabilities of Accent Energy Group, LLC.
- On Aug. 31, 2014, Interstate Gas Supply, Inc. purchased from previous business owners Steve Casciani and Andrew Mitrey the assets and liabilities of Border Energy, Inc.
- On Jan. 6, 2016, Interstate Gas Supply announced that it acquired DPL Energy Resources, a subsidiary of DPL Inc., and additional BBB Serving Central Ohio Business Review updates are pending concerning that transaction.
Currently, BBB Dayton separately maintains a Business Reviews concerning DPL Energy at this link http://www.bbb.org/dayton/business-reviews/electric-companies/dpl-energy-resources-in-dayton-oh-25065 .
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview