BBB Business Review
This Business is not BBB accredited
View BBB Rating for Direct Energy's headquarters.
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The scope of this report concerns the company's operations in Central Ohio. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers energy and related services to over five million residential and commercial customers
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation status and program participation within this report refers to the company's local operations and their affiliation with our BBB serving Central Ohio.
BBB Complaint Information
Find aggregate BBB complaint information for Direct Energy. BBB of Greater Houston and South Texas has the full report as that BBB handles all complaints for Direct Energy.
Type of Entity
Business ManagementMr. Derek King, President & CEO Mr. Mike Beck, VP Sales Mr. Robert Bernstein, Complaints Administrator Mr. Dan Compton, Agent Mr. Don McConville, Regional Sales Dir. Mr. Michael Pilon, Vice President Mr. Eric Stephens, Director of Goverment Regulation Service Mr. Chad Stewart, Dir. Sales Support Ms. Andrea Varela, Manager of Operations
Energy Service Companies Electric Companies Natural Gas Companies