Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

South Central Power Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSouth Central Power Company

    Electric Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Electric Utility Provider

    Products & Services

    Electric Utility Provider

    Business Details

    This is a multi-location business.

    Find a Location

    South Central Power Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2780 Coonpath Rd NE, Lancaster, OH 43130-9343
      BBB File Opened:
      4/15/1986
      Years in Business:
      88
      Business Started:
      5/1/1936
      Type of Entity:
      Corporation
      Business Management
      • Mr. Rick Lemonds, President and CEO
      • Mr. Tom Musick, Vice President of Operations
      • Ms. Rebecca Witt, CFO
      • Kyle Heavrin, Vice President
      Contact Information

      Principal

      • Mr. Rick Lemonds, President and CEO

      Customer Contact

      • Kyle Heavrin, Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Absolutely terrible electrical service and bad customer service. Our power goes out astronomically in Hocking Hills. You'd think for all the inconvenience they cause with multiple unlogical outages that they would reimburse your bill or attempt to help you any at all. The past two business days there has been a Hellicopter sent by South Central to trim trees. Their Hellicopter has been less than 10 feet from a private home and they were dropping tree LIMBS extremely close. All it takes is one time and they could easily kill someone being so close to a home. I understand it for forestry areas around that are not occupied by residents but in your back yard less than 10 feet from your home?? As customers we also get no choice in whether or not to allow this barbaric practice on our property do close to our homes. I have called company directly to make it formally known that we DO NOT consent to their hellicopter being in the private immediate air space above our home to do so. Instead of asking you to trim it yourself and giving you a reasonable time to do so they just send a Hellicopter with NO prior authorization and put you in direct danger along with others. Both times they have been here cutting trees on OUR property they have dropped a tree limb on the power line causing yet another power outage. This took them 5 hours to restore when it was there fault to begin with and not weather related. If they can't avoid a power line how are they capable of avoiding you or others that may be outside around a tree while they decide to just trim it ruthlessly knowingly putting you in danger. Not only is it dangerous cause a tree like can fall but a live power line could also hit the ground due to this and send enough electricity through the ground to seriously kill you or seriously injure you. Customers should at least get the right to say no to this. In addition our power bill always changes for illogical reasons that they can't explain yet we have to pay it or else.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.