BBB Accredited Business since
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This company states that they offer wheelchairs, electric scooters, and seating systems.
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A BBB Accredited Business since
BBB has determined that SpinLife.Com, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for SpinLife.Com, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 63 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||40|
|Total Closed Complaints||63|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||20|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lisa Stein, President Ms. Kirsten Delay, Sr. V.P. Sales & Merchandising Ms. Carla Gashi, Sales and Customer Service Manager
Disability Access Equipment Wheel Chairs Electric Scooters Wheel Chair Lifts & Ramps
Products & Services
SpinLife.Com, LLC sells the following brand(s): Afikim , Aqua Creek , Bestcare , Comfort Company , Drive Medical , E-Z Carrier , EZ- Access, Flex-A-Bed , Global Lift Corp , Golden Technologies , Harmar , Hill-Rom , Invacare , Joerns/Hoyer , Liko , MediTub , Medline , MK Batteries , Nova , PaceSaver , Praire View Ramps, Pride Mobility, Reverie , Roho , S.R. Smith , Sunrise Medical , Supracor , TiLite , Top End , Transfer Master , Varilite
SpinLife.Com, LLC offers the following product(s): Backs, Bath Safety , Batteries , Beds , Cushions, Lift Chairs , Manual Wheelchairs, Massage Chairs , Mobility Scooter , Oxygen , Patient Lifts , Pool Lifts , Power Wheelchairs , Ramps , Stair Lifts , Standing Frames , Vehicle Lifts , Walk-in Tubs , Walking Aids
Method(s) of Payment
All Major Credit Cards: Visa, American Express, Discover and MasterCard
PayPal, PayPal Credit, Echeck, money orders, wire transfers and mailed checks
Refund and Exchange Policy
Most items may be returned within 30 days of receipt for a full refund. They must be returned at the customer's expense in their original packaging and meet the following conditions:
Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
Product must be returned in its original packaging. You can purchase new packaging for lift chairs and scooters by calling customer service.
A Return Authorizationmust be requested from SpinLife within 30 days of delivery of the product.
Once an RA has been received, products must be returned within 14 days.
*There are certain products that are custom-made by the manufacturer or for hygienic reasons can not be returned. These are noted in the return policy section of each product on our website.**Some products do also have a restocking fee associated with the return. This is also noted in the return section on each product.
Alternate Business NamesProduct Professionals, LLC Revolutions, Inc Silver NetStores, LLC SpinLife, LLC
SpinLife.Com, LLC, appears to be a victim of a check scam. Numerous checks have gone out to consumers across the United States under the SpinLife.Com, LLC. If you received one of these checks, do not deposit it. Please report it to your local police. SpinLife.Com, LLC has notified their bank and law enforcement of the problem.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview