BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Loan Assistance Group include:
- 4 complaint(s) filed against business
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Loan Assistance Group include:
- Length of time business has been operating
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMs. Janice Schoettle, Director of Finance
Debt Relief Services Credit - Debt Consolidation Services
Alternate Business NamesMyPaydayRelief.com
According to the Arbitration clause in the company's terms and conditions on their website, they are located in Manila, Republic of the Philippines. According to information in BBB files, contact information for the company is as follows: Loan Assistance Group (new name) 3rd Floor Forex Bldg 1963 San Maceloino Cor Quinno Ave, Malate, Manila Philippines 1004
BBB urges consumers to carefully consider whether to do business with a company whose location is the Philippines. The BBB does not have an office in the Philippines. Consumers with questions may wish to try contacting the Department of Trade and industry in the Phillipines at this link: http://dti.gov.ph/dti/index.php?p=68