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BBB Business Review

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BBB Accredited Business since

Arthur Murray Dance Studio

Phone: (614) 847-7541 Fax: (614) 847-7541 5371 N High St, Columbus, OH 43214

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company states they offer social & ballroom dance instruction, along with Latin, Wedding (first dance), Salsa, Swing and dance exercise classes. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arthur Murray Dance Studio meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arthur Murray Dance Studio include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Arthur Murray Dance Studio
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 26, 2004 Business started: 01/01/1912 in OH Business incorporated 11/27/2000 in OH
Type of Entity


Business Management
Mr. Michael J Neyer, President
Contact Information
Principal: Mr. Michael J Neyer, President
Business Category

Dancing Instruction Ballroom Dance Instruction Exercise & Physical Fitness Programs

Products & Services

Arthur Murray Dance Studio sells the following brand(s): Arthur Murray , Arthur Murray 7-Dance Country Western Syllabus, Arthur Murray American Style Dance Syllabus (12 dance styles), International Style 9-Dance Syllabus, Variety Dance Syllabus (Salsa, Argentine Tango, Lindy Hop, Bachata, Polka, and many more)

Hours of Operation
M: 1:00 PM - 10:00 PM
T: 1:00 PM - 10:00 PM
W: 1:00 PM - 10:00 PM
Th: 1:00 PM - 10:00 PM
F: 1:00 PM - 10:00 PM
S: 12:00 PM - 5:00 PM
Su: Closed
Method(s) of Payment
Cash, Check, Visa , Master Card, Discover ,American Express
Refund and Exchange Policy
Refund Policy is defined in the Enrollment Agreement.
Service Area
Columbus, Worthington, Dublin, New Albany, Lewis Center, Westerville, Gahanna, Grove City, and their surrounding areas.
Alternate Business Names
Arthur Murray Columbus Ohio Dance, Inc.

Customer Review Rating plus BBB Rating Summary

Arthur Murray Dance Studio has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.