BBB file opened:
January 01, 1966
Business started:
05/01/1989
Business started locally:
05/01/1989
Type of Entity
Corporation
Business Management
Ms. Melissa Sheese, Consumer Relations Manager
Ms. Hollie Briggs, Administrative Assistant
Mr. Christopher Judge, Vice President of Operations
Mrs. Kristy Smallwood, Director of Sales & Service
Mr. Jon Smith, Consumer Relations Specialist Supervisor
Contact Information
Principal: Ms. Melissa Sheese, Consumer Relations Manager
Customer Contact: Mr. Jon Smith, Consumer Relations Specialist Supervisor
Business Category
Credit Cards & Plans
Banks
Alternate Business Names
Abercrombie & Fitch (credit accounts)
American Home Furnishings (credit accounts)
American Signature Furniture (credit accounts)
American TV (credit accounts)
Ames (credit accounts)
Ann Taylor (credit accounts)
Ann Taylor Loft (credit acounts)
Arhaus Furniture (credit accounts)
Arizona Mail Order (AMO) (Credit accounts)
Ashley Stewart (credit accounts)
Avenue, The (credit accounts)
Bath & Body Works (credit accounts)
Bealls (credit accounts)
Bealls Florida (Credit accounts)
Bealls Outlet (credit accounts)
Bedford Fair (AMO) (Credit accounts)
Brownstone Studio (AMO) (Credit accounts)
Brylane Home Catalog (Kitchen or Wishes) (Redcats) (credit accounts)
Burke's Outlet (credit accounts)
Cacique (credit accounts)
Carson Pirie Scott (credit accounts)
Catherine's (Credit accounts)
Chadwicks Catalog (Redcats USA) (credit accounts)
Charming Shoppes (credit accounts)
Columbian Emeralds / Dutyfree.com (credit accounts)
Comenity
Cosmetic Credit (credit accounts)
Crate & Barrell (credit accounts)
Crescent Jewelers (credit accounts)
Crosstown Traders (credit accounts)
Cruise Mgmt Internatiional (credit accounts)
Cruise One (credit accounts)
Design Within Reach (credit accounts)
Diamond Credit Pin (credit accounts)
Domestications (credit accounts)
Dress Barn Catalog (credit accounts)
Dress Barn Retail (credit accounts)
Dunlap (credit accounts)
Eddie Bauer (credit accounts)
Elder Beerman (credit accounts)
Express (Credit accounts)
Fashion Bug (Credit accounts)
Fina Commercial (credit accounts)
Fina PLCC (credit accounts)
Fortunoff (credit accounts)
Friedman's Jeweler's (Credit accounts)
Gander Mountain (Co-Brand) (credit accounts)
Garden Ridge (credit accounts)
Giant Eagle (credit accounts)
Goody's (credit accounts)
Gordman's (credit accounts)
Grossmans (credit accounts)
Harlem Furniture (credit accounts)
Henri Bendel (credit accounts)
Herbergers (credit accounts)
Ideal Image (credit accounts)
J. Crew (credit accounts)
J. Crew Catalog (credit accounts)
Jessica London Catalog (Redcats USA) (credit accounts)
Justice (credit accounts)
Kane Furniture (Credit accounts)
King Size / Big & Tall Catalog (Redcats USA) (credit accounts)
La Redoute Catalog (Redcats USA) (credit accounts)
Lane Bryant (credit accounts)
Lane Bryant Retail (Credit accounts)
LaRedoute Credit/Billing Processing (credit accounts)
Levin Furniture (credit accounts)
Lew Magram (AMO) (Credit accounts)
Limited (credit accounts)
Limited Fashion Group (credit accounts)
Limited Too (credit accounts)
Little Switzerland (credit accounts)
Marathon (credit accounts)
Marrianne's (credit accounts)
Maurice's (credit accounts)
MedMoney (credit accounts)
Metrostyle (credit accounts)
Monterey Bay (AMO) (Credit accounts)
MY World MasterCard (credit accounts)
New York & CO (Lerner New York) (credit accounts)
Newport News (Co-Brand) (credit accounts)
Newport News (credit accounts)
Old Pueblo Traders (AMO) (Credit accounts)
OneStopPlus.Com (credit accounts)
Pacific Sunwear (credit accounts)
Palais Royal (credit accounts)
Pamida (credit accounts)
Peebles (credit accounts)
Pier 1 (credit accounts)
Polo Ralph Lauren (credit accounts)
Pottery Barn (credit accounts)
Pottery Barn Kids (credit accounts)
Reed's Jewelers (Credit accounts)
Restoration Hardware (credit accounts)
Roamans / Intimate Promise Catalog (Redcats USA) (credit accounts)
Room Place (credit accounts)
Samuel's Jewelers (Schubach) (credit accounts)
Sharper Image (Credit accounts)
Shop at Home (credit accounts)
Silhouettes (Hanover) (credit accounts)
Spiegel (credit accounts)
Sportsman's Guide (credit accounts)
Stage Stores (credit accounts)
Steinbach (credit accounts)
Talbot's (credit accounts)
The Buckle (credit accounts)
The Company Kids (Hanover) (credit accounts)
The Company Store (Hanover) (credit accounts)
The Sports Authority (TSA) (credit accounts)
Torrid (credit accounts)
Trek Bikes (credit accounts)
Under Gear (credit accounts)
Utango (credit accounts)
Victoria's Secret (credit accounts)
Victoria's Secret Catalog (credit accounts)
West Elm (credit accounts)
WFNB
WFNNB
Woman Within (credit accounts)
Woman's Apparel Group (credit accounts)
World Financial Network Bank
World Financial Network Bank (WFNNB), A Comenity Company
World Financial Network National Bank
World Master Card (credit accounts)
Younkers (Credit Accounts)
Z Gallerie (credit accounts)
Additional Information
Because the company processes consumer credit card accounts and billing statements for many retail stores and businesses, the company advised in a letter to the BBB that an account number is necessary to address communication from our BBB in a timely manner. Therefore, we suggest that if you are filing correspondence with our office concerning this company, that you include your complete name and mailing address, the merchant's name, and the account number.
Company advises if consumers are attempting to reach Customer Service, check the number on the back of their card for the appropriate number for that client.
Business Management
In August 2011, World Financial Network National Bank changed its name to World Financial Network Bank, but the company also still goes by the acronym WFNNB.
Some of the company contact information and principals of this firm, World Financial Network Bank (WFNNB), are also principals of World Financial Capital Bank (WFCB). The BBB maintains separate reports on WFCB and WFNNB.
Please note that World Financial Network Bank and World Financial Capital Bank are both wholly owned subsidiaries of Alliance Data which is headquartered in Dallas, TX. BBB Dallas, TX maintains a separate report on Alliance Data headquartered in Dallas, TX which is available at this link http://www.bbb.org/dallas/business-reviews/marketing-programs-and-services/alliance-data-in-plano-tx-90338127
Industry Tips
Credit - BBB General Statement For All Debt, Credit TOBs
Credit Cards - Choosing & Using Credit - FTC Tips
