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The Costume Vault

Phone: (614) 799-0712 6670 Sawmill Rd, Columbus, OH 43235 http://www.halloweenexpress.com/

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Description

According to the information we have at this time, this company offers Halloween costumes through retail stores operated in temporary locations across the country and costumes and accessories online year-round through website www.halloweenexpress.com. There are company-owned as well franchise retail stores. This scope of this report concerns any franchise temporary retail stores operated in Central Ohio.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Costume Vault include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Costume Vault
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 26, 2007 Business started: 01/01/1990 Business started locally: 01/01/1990 Business incorporated: 06/11/2003 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Pam Tucker, Owner
Contact Information
Principal: Ms. Pam Tucker, Owner
Business Category

Costumes - Masquerade & Theatrical

Alternate Business Names
Boo HA HA, LLC Halloween Express
Business Management

According to the information we have at this time, the franchise & retail store corporate office for Halloween Express, Inc. is located at 100 Prospect Way, Owenton, KY 40359. BBB Lexington, KY, issues a separate report on the company's corporate headquarters and online business available at: http://www.bbb.org/lexington/business-reviews/costumes-masquerade-and-theatrical/halloween-express-in-owenton-ky-90004225

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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BBB reports on known significant government actions involving business' marketplace conduct.

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