BBB Accredited Business sinceAdditional Locations
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This company offers eye exams, contact lenses, glasses, and medical treatment of eye disease.
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A BBB Accredited Business since
BBB has determined that Rinkov Eyecare Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rinkov Eyecare Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||4|
Additional Complaint Information
In the case of optometrists, BBB cannot report and pursue complaints concerning the underlying competency of their healthcare services and procedures, according to our national BBB complaint acceptance policy. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of optometrists to the Ohio State Board of Optometry, which can at 614-466-5115 or www.optometry.ohio.gov .
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementDr. Mark H. Rinkov, President Tricia Burroughs, O.D. Gregory L. Coburn, O.D. Jeffrey Gardner Christopher P. Jordan, O.D. Ms. Allyson Kowaleski, O.D. Mr. Jeffrey Rinkov, COO
Contact Lenses Contact Lenses Optical Goods - Retail Opticians Eyeglass Suppliers
Alternate Business NamesDr. Mark H. Rinkov, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview