BBB Business Review

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BBB Accredited Business since

Pickerington Eyecare, Inc.

Phone: (614) 575-0111 Fax: (614) 577-9214 141 Clint Dr, Etna, OH 43147 View Additional Email Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pickerington Eyecare, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pickerington Eyecare, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

In the case of optometrists, BBB cannot report and pursue complaints concerning the underlying competency of their healthcare services and procedures, according to our national BBB complaint acceptance policy. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of optometrists to the Ohio State Board of Optometry, which can at 614-466-5115 or .

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pickerington Eyecare, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 21, 2004 Business started: 01/01/1998 in OH Business started locally: 01/01/1998 Business incorporated 02/02/1998 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Board of Optometry
77 S High St 16th Fl, Columbus OH 43215
Phone Number: (614) 466-5115

Type of Entity


Business Management
Dr. Douglas J Ryen Dr. Travis W Storm Mr. Brian D. Tracy
Contact Information
Principal: Dr. Douglas J Ryen
Customer Contact: Dr. Travis W Storm
Business Category

Contact Lenses Contact Lenses Optical Goods - Retail Opticians

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 9:00 AM - 8:00 PM
Th: 9:00 AM - 8:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Su: Closed
H: Closed
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.