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BBB Business Review

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BBB Accredited Business since

US Restoration & Remodeling Inc.

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Phone: (888) 688-4245 Fax: (614) 888-8728 View Additional Phone Numbers 6797 N High St Ste 203, Worthington, OH 43085 View Additional Email Addresses

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The company states they are a full scale remodeling company specializing in Roofing, Commercial Roofing, Flat Roofing, Leak Repair, Roofing Repair, Hail and Wind damage Restoration, Insurance Work, Insurance Restoration,  Siding, Gutters, Windows, Doors, Decks, Sunrooms, Awnings, Decks & Basement Remodeling.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that US Restoration & Remodeling Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for US Restoration & Remodeling Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 17 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 17

Customer Complaints by Location Find complaints near me

Location Closed Complaints
Location Not Specified 6
401 S Mount Juliet Rd, Ste 155 Unit 235, Mount Juliet TN 37122 2
2913 Windmill Rd, Ste 8, Sinking Spg PA 19608 8
300 E Business Way, Ste 200, Cincinnati OH 45241 1

Customer Reviews Summary Read customer reviews

1 Customer Review on US Restoration & Remodeling Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 14, 2009 Business started: 01/22/2009 in OH Business incorporated 01/28/2009 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433

Type of Entity


Business Management
Mr. Dan Sechriest, General Manager, President & Treasurer Ms. Karen Chumley, Office Manager
Contact Information
Principal: Mr. Dan Sechriest, General Manager, President & Treasurer
Business Category

Construction & Remodeling Services Basement - Remodeling Sunroom & Solarium Design & Construction Fire & Water Damage Restoration Drywall Contractors Gutters & Downspouts Deck Builder Roofing Contractors Commercial Roofing Siding Contractors

Products & Services

US Restoration & Remodeling Inc. offers the following product(s): Basement Remodeling, Decks, Doors, Fences, Gutters & Gutter Protection (Guards), Roofing, Roofing Leak repair/Drywall Repair, Siding, Sunrooms/Awnings/Patio Covers, Windows

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Check, Cash, Credit card (MasterCard,Visa), We also offer financing with some special payment arrangements available.

Customer Review Rating plus BBB Rating Summary

US Restoration & Remodeling Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.