BBB Business Review

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BBB Accredited Business since

ImproveIt! Home Remodeling, Inc.

Find a Location

Phone: (614) 291-5400 Fax: (614) 291-9603 View Additional Phone Numbers 40 W 1st Ave, Columbus, OH 43201 View Additional Email Addresses http://www.improveitusa.com/ View Additional Web Addresses



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Description

Improveit! Home Remodeling is a home improvement company specializing in energy-efficient replacement windows, entry doors, 1-day bath and shower systems, gutter protection and attic insulation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ImproveIt! Home Remodeling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ImproveIt! Home Remodeling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 27 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

27 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 15
Total Closed Complaints 27

Customer Reviews Summary Read customer reviews

50 Customer Reviews on ImproveIt! Home Remodeling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 39
Neutral Experience 0
Negative Experience 11
Total Customer Reviews 50

Additional Information

BBB file opened: September 06, 1989 Business started: 08/29/1989 in OH Business started locally: 08/29/1989 Business incorporated 08/15/1989 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
http://bzs.columbus.gov
Phone Number: (614) 645-7433

Type of Entity

Corporation

Business Management
Mr. Seth Cammeyer, President/CEO Mr. Jeffry Collignon, COO Mr. Brian Leader, Vice President
Contact Information
Principal: Mr. Seth Cammeyer, President/CEO
Principal: Mr. Jeffry Collignon, COO
Business Category

Construction & Remodeling Services Bathroom Remodeling Windows - Installation & Service Bath Liners Windows & Doors - Installation & Service Windows Windows - Vinyl Insulation Contractors Equipment & Supplies Gutters & Downspouts Gutter Leaf Guards

Alternate Business Names
Improveit Home Remodeling A Division Of Ohio Energy Improveit Home Remodeling, An Ohio Energy Company

Customer Review Rating plus BBB Rating Summary

ImproveIt! Home Remodeling, Inc. has received 4.87 out of 5 stars based on 50 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.