Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Perpetual Progress LLC

Phone: (614) 750-9876 465 Waterbury Ct Ste C, Gahanna, OH 43230 http://www.perpetualprogress.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Technology Support, Thin Client Solutions, Hosted Email Solutions, Remote Monitoring, Spam & Virus Protection, Web Hosting


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Perpetual Progress LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Perpetual Progress LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Perpetual Progress LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 2007 Business started: 12/01/2006 Business started locally: 12/01/2006 Business incorporated 01/01/2007 in
Type of Entity

Corporation

Business Management
Ms. Cassandra Cox, Owner
Contact Information
Principal: Ms. Cassandra Cox, Owner
Business Category

Computers - Sys Designers & Consult Internet - Web Hosting Internet-Based Telephone Service Computers - Networks

Products & Services

Perpetual Progress LLC sells the following brand(s): 2X, Adtran, VMware, ZixCorp

Method(s) of Payment
Visa, Mastercard, American Express
Refund and Exchange Policy
If you are dissatisfied with our Web or Mail Hosting Products, you may request cancellation of the service within 30 days. We will refund your purchase within 7 days. Unfortunately, we cannot offer refunds for certain items: - Domain Names - BlackBerry Connector Licenses - SSL Certificates Sales are final for the aforementioned items because once issued, they cannot be revoked.
Service Area
Central Ohio
Additional Information

Ebusiness products, services, support, development and consulting.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.