BBB Business Review

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BBB Accredited Business since

Emergence Corporation

Fax: (877) 332-2879 5830 Settlers Pl, Dublin, OH 43017 View Additional Email Addresses http://www.keepmyphonenumber.com View Additional Web Addresses


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Description

This company states they offer integrated speech & computer telephony for businesses.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Emergence Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Emergence Corporation include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Emergence Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 2006 Business started: 02/01/2000 in OH Business started locally: 02/01/2000 Business incorporated: 02/01/2000 in OH
Type of Entity

Corporation

Business Management
Mr. Jeff Graham, President Mr. Kevin Archer, Vice President
Contact Information
Principal: Mr. Jeff Graham, President
Business Category

Computers - Sys Designers & Consult Internet - Web Hosting Internet-Based Telephone Service Telephone Answering Equipment & Systems

Products & Services

Emergence Corporation sells the following brand(s): Keepmyphonenumber.com

Emergence Corporation offers the following product(s): InteliPhone Follow-Me Service, InteliPhone Hosted PBX Service, InteliPhone Operator Service, InteliPhone Voice Mail Service, keepmyphonenumber.com

Method(s) of Payment
All major credit cards, PayPal
Refund and Exchange Policy
30 Day Money Back Guarantee
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.