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Phone: (614) 850-3000 Fax: (614) 850-3001 View Additional Phone Numbers 4119 Leap Rd Micro Center Corporate Headquarters, Hilliard, OH 43026 View Additional Email Addresses View Additional Web Addresses
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The scope of this report concerns Micro Electronics, Inc. headquarters, the Micro Center Online store, and all Micro Center retail stores nationwide.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Micro Center Computers & Electronics include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 166 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||90|
|Total Closed Complaints||166|
Customer Complaints by Location Find complaints near me
|Location Not Specified||114|
|747 Bethel Rd, Micro Center Store, Columbus OH 43214||4|
|1957 E Joppa Rd, Parkville MD 21234||1|
|11755 Mosteller Rd Rear, Sharonville OH 45241||7|
|13929 N Central Expy, Dallas TX 75243||1|
|9294 Metcalf Ave, Overland Park KS 66212||1|
|87 Brentwood Promenade Ct, Saint Louis MO 63144||2|
|1349 Som Center Rd, Mayfield Hts OH 44124||8|
|1717 West Loop S, Houston TX 77027||3|
|2645 N Elston Ave, Chicago IL 60647||1|
|550 E Lancaster Ave, Saint Davids PA 19087||2|
|1275 Powers Ferry Rd SE, Marietta GA 30067||4|
|2340 Pleasant Hill Rd, Duluth GA 30096||3|
|1776 E Jefferson St Ste 203, Rockville MD 20852||1|
|3710 Highway 100 S, Minneapolis MN 55416||3|
|1100 Edinger Ave, Tustin CA 92780||2|
|750 Central Park Ave, Yonkers NY 10704||2|
|32800 Concord Dr, Madison Hts MI 48071||4|
|850 3rd Ave, Corner Of 31st Street And 3rd Avenue, Brooklyn NY 11232||1|
|5305 S Rice Ave, Houston TX 77081||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||26|
Type of Entity
Business ManagementMr. Richard Mershad, President & CEO Mr. Jorge Alvarado, General Manager - Rockville, MD Mr. Arse Askarya, General Manager, Cambridge, MA Mr. Joe Benincasa, General Manager - Fairfax, VA Mr. Jim Bentinck, Retail Sales Manager - Dallas, TX Mr. James Brady, Operations Manager - Mayfield Heights, OH Mr. Kenneth Brasington, Knowledge Manager - Fairfax, VA Mr. David Bruno, Knowledge Manager - Chicago, IL Mr. Andrew Burris, General Manager - Marietta GA Mr. Juan Cabrera, Retail Sales Manager - Cambridge, MA Mr. Richard Cardenas, Retail Sales Manager - Yonkers, NY Ms. Layda Cardoso, General Manager, Westmont, IL Mr. Nicolas Carranza, Knowledge Manager - Westmont, IL Mr. Leo Chavez, Operations Manager - Westmont, IL Mr. Charles Coleman, Knowledge Manager - Cambridge, MA Mr. Edcular Crenshaw, Retail Sales Manager - Chicago, IL Mr. Peter Donoghue, Operations Manager - Cambridge, MA Mr. Tom Eckert, General Manager - Westbury, NY Mr. Mike Ellis, General Manager - Madison Heights, MI Mr. Jonathan Eusebio, Operations Manager - Denver, CO Ms. Colleen Flanagan, Retail Sales Manager - Dallas, TX Mr. Daniel Gallo, General Manager - Paterson, NJ Ms. Lois Garda, General Manager - Yonkers, NY Mr. Abdull Gharzai, Operations Manager - Fairfax, VA Mr. Mike Grant, Operations Manager - Marietta GA Ms. Belynda Green, Retail Sales Manager - Duluth, GA Mr. Brandon Green, Knowledge Manager - Dallas, TX blank Robleh Gulaid, Operations Manager - Yonkers, NY Ms. Susan Hall, General Manager - Overland Park, KS Mr. John Herron, Knowledge Manager - Rockville, MD Mr. Chuck Hutchinson, Knowledge Manager - Mayfield Heights, OH Mr. Dan Ivy, Retail Sales Manager - Marietta GA Mr. Matt Jaquess, Retail Sales Manager - Towson, MD Mr. Don Johnson, Operations Manager - Towson, MD Ms. Tonya Johnson , Operations Manager - Sharonville, OH Ms. Jackie Joiner, Operations Manager - Rockville, MD Mr. Jeff Katz, Retail Sales Manager - Fairfax, VA Mr. Jeff Kemper, Knowledge Manager - St. David's, PA Ms. Demara Leos, Knowledge Manager - Marietta GA Mr. Roger Lewis, Operations Manager - Chicago, IL Mr. Mark Lucas, Operations Manager - Houston, TX Mr. Martell Lucas, General Manager - Towsend, MD Mr. Matt Lyons, Knowledge Manager - Sharonville, OH Mr. Daniel Martins, Retail Sales Manager - Westbury, NY Mr. Kenneth McAlexander, Knowledge Manager - Duluth, GA Mr. Greg Moore, Knowledge Manager - Madison Heights, MI Mr. Robert Mucaria, Operations Manager - Westbury, NY Ms. Jessica Nelson, Knowledge Manager - Tustin, CA Ms. Colleen Niemiec, Operations Manager - Madison Heights, MI Tahnee Nolasco, Retail Sales Manager - Paterson, NJ Aaron Nolte, General Manager - Brentwood, MO blank Chris Olexa, Retail Sales Manager - Tustin, CA Mr. Michael Portnoy, Knowledge Manager - Denver, CO Mr. Patrick Raeihle, Knowledge Manager - Westbury, NY Mr. Jim Rhodes, Knowledge Manager - Brentwood, MO Mr. Matthew Robinson, Knowledge Manager - Houston, TX Mr. Glen Rorison, General Manager - Chicago, IL Miss. Katie Ryza, Retail Sales Manager - Westmont, IL Mr. Keith Savasten, Knowledge Manager - Overland Park, KS Mr. Marc Siegel, Retail Sales Manager - Rockville, MD Mr. Jeff Solheim, Retail Sales Manager - St. Louis Park, MN Mr. Alex Stabinski, Retail Sales Manager - St. David's PA Mr. Coy Stephens, Operations Manager - Columbus, OH Mr. Bruce Stern, General Manager - St. David's, PA Mr. Brian Stranges, General Manager - Denver, CO Mr. Guy Stratton, General Manager - Houston, TX Mr. Dedrick Swain, General Manager - Duluth, GA Mr. Edward Talhame, Knowledge Manager - Towson, MD Mr. Richard Thomason, Operations Manager - Duluth, GA Mr. Chris Tripodo, General Manager - Mayfield Heights, OH Mr. Mike Ward, Operations Manager - St. Louis Park, MN Mr. Matt Webb, Retail Sales Manager - Columbus, OH Mr. Tom Welsh, General Manager - Columbus, OH Mr. Jeff White, General Manager - Sharonville, OH Mr. Brent Wilker, Knowledge Manager - St. Louis Park, MN Mr. Charles Wilson, Knowledge Manager - Mayfield Heights, OH Mr. Scott Youngblood, Operations Manager - Brentwood, MO Mr. Jim Zehren, Retail Sales Manager - Overland Park,KS
Computers Hardware, Software & Services Computers - Supplies & Parts
Hours of Operation
|M||:||10:00 AM - 7:00 PM|
|T||:||10:00 AM - 7:00 PM|
|W||:||10:00 AM - 7:00 PM|
|Th||:||10:00 AM - 7:00 PM|
|F||:||10:00 AM - 7:00 PM|
|S||:||10:00 AM - 6:00 PM|
Refund and Exchange Policyhttp://www.microcenteronline.com/site/customer-support/return-policy.aspx
Please check the company's website or directly with the company for current details.
As of 4.4.13 the website Micro Center Return Policy Stated:
Alternate Business NamesMicro Center Micro Center Online Micro Center Retail Stores Micro Electronics, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview