BBB Business Review
This Business is not BBB accredited
TekCollectFind a Location
Phone: (614) 489-8800 Fax: (866) 835-6400 871 Park St, Columbus, OH 43215
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This company offers services including collection, billing, outsourcing, call center, fee recovery, fulfillment, telemarketing, asset searches and litigation processing.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for TekCollect include:
- Government action(s) against business
Factors that raised the rating for TekCollect include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 57 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||57|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMrs. Nicole R. Buhr, President Mr. Tom Cie, Director of Client Services Mr. Chet Groff, Chief Operating Officer Ms. Barb Varley, Corp Secreatry/Treasurer
Hours of Operation
|M||:||8:00 AM - 9:00 PM|
|T||:||8:00 AM - 9:00 PM|
|W||:||8:00 AM - 9:00 PM|
|Th||:||8:00 AM - 9:00 PM|
|F||:||8:00 AM - 8:00 PM|
|S||:||8:00 AM - 3:00 PM|
Method(s) of PaymentPersonal Check
Automatic Bank Withdrawal
Alternate Business NamesTek Collect Tek-Collect Tek-Collect Incorporated
TekCollect, Inc. is headquartered in Columbus, OH, and has additional divisional offices in other cities and states.