Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Tek-Collect Incorporated has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTek-Collect Incorporated

            Collections Agencies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            TekCollect, Inc. is headquartered in Columbus, OH, and has additional divisional offices in other cities and states.
            See all additional business information

            Contact Information

            871 Park St

            Columbus, OH 43215-1441

            Get Directions
            Visit Website
            (866) 652-6500

            Business hours

            8:00 AM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 3:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            81 complaints closed in last 3 years

            31 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 6/21/2005

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers services including collection, billing, outsourcing, call center, fee recovery, fulfillment, telemarketing, asset searches and litigation processing.

            Products & Services

            Collection Services and Accounts Receivables Management Services

            Business Details

            This is a multi-location business.

            Find a Location

            Tek-Collect Incorporated has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              871 Park St, Columbus, OH 43215-1441
              BBB File Opened:
              7/13/1999
              Years in Business:
              22
              Business Started:
              11/27/2001
              Business Incorporated:
              11/27/2001
              Accredited Since:
              6/21/2005
              Type of Entity:
              Corporation
              Alternate Business Name
              • TekCollect Inc.
              Hours of Operation

              Primary

              M:
              8:00 AM - 9:00 PM
              T:
              8:00 AM - 9:00 PM
              W:
              8:00 AM - 9:00 PM
              Th:
              8:00 AM - 9:00 PM
              F:
              8:00 AM - 8:00 PM
              Sa:
              8:00 AM - 3:00 PM
              Business Management
              • Mr. Chet Groff, Chief Operating Officer
              • Mr. Tom Cie, Director of Client Services
              • Mr. Ron Douglas, President
              Contact Information

              Principal

              • Mr. Chet Groff, Chief Operating Officer

              Customer Contact

              • Mr. Chet Groff, Chief Operating Officer
              Additional Contact Information

              Fax Numbers

              • (855) 673-4206
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              81 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/09/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I was offered a settlement offer by ******* ** which was a 20% reduction in the ammount owed (see attachment). After agreeing and sending them the 466.94$ to settle the account, they are now trying to collect the 20% difference as if we never made a deal to settle. I contacted them my phone today and the lady i spoke to told me that they still try and collect the rest of the dept even after they make deals. So this a common practice with this company.
              Read More
              Read 80 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Deidre N.

              09/03/2022

              I have contacted Tex collect numerous times over the last 2 years. I have called them waited on hold for too long-been disconnected and when I have waited. I spoke with the business that established the original debt, I was told that the matter of dispute would be dealt with and it was not. I have spoke to *** and they have stated they would put in my file that this was the situation and it still hasn't been resolved. I have been dealt with rudely as well at times from different agents regarding. Still this bill is on my credit. Tried calling today again disconnected after prompting the department que. I'm extremely frustrated this debt is proven fraudulent to the establishment with documentation to prove it. Why is this still on my credit why can't I get a hold of anybody why is it so hard to deal with these type of issues. Extremely bad business ethic to continue to report a fraudulent claim with no execution of settlement of a situation regarded and discussed and dealt with numerous times!!
              Read 6 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.