BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Payliance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Payliance include:
- 57 complaint(s) filed against business
Factors that raised the rating for Payliance include:
- Length of time business has been operating
- Response to 57 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||57|
Additional Complaint Information
Consumers are asked to contact the Dispute Department at Payliance directly prior to filing a complaint with BBB. They can be reached at 877-365-7422.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. John Cullen, CEO Mr. John McGinley, Chief Operating Officer Mr. Steve Valachovic, Exec. VP Ms. Leslie White, Director of Human Resources
Alternate Business NamesCollection Acquisitions Company Security Check LLC TigerTranz
Industry TipsCredit - BBB General Statement For All Debt, Credit TOBs
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview