BBB Business Review

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This business is not BBB accredited.

Sludge Faktory

Additional Locations

Phone: (740) 851-3095 4412 Greenfield Sabina Rd, Washington Court House, OH 43160 View Additional Email Addresses http://www.sludgefaktory.com/


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Sludge Faktory include:

  • Failure to respond to 6 complaint(s) filed against business
  • Government action(s) against the business

Factors that raised the rating for Sludge Faktory include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 7
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sludge Faktory
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 19, 2012 Business started locally: 01/01/2002
Business Management
Mr. Chaunce A. Dawes, Owner Ms. Sara Smith, Co-Owner
Contact Information
Principal: Mr. Chaunce A. Dawes, Owner
Principal: Ms. Sara Smith, Co-Owner
Business Category

Clothing - Retail Online Retailer

Refund and Exchange Policy
Consumers are advised to file a dispute with their credit card or PayPal if eight weeks have gone by and the merchandise has not been received. 

According to the Ohio Consumer Sales Practices Act, "it shall be a deceptive act or practice to accept money from a consumer for goods ordered and then permit eight weeks to elapse without: making shipment or delivery of the goods, making a full refund, advising the consumer of the duration of an extended delay and offering to send the consumer a refund within two weeks if the consumer requests it or furnishing similar goods of equal or greater value as a good faith substitute if the consumer agrees." OCSPA 109:4-3-09 

If you paid through PayPal for merchandise which you have not received, you may wish to file a dispute with BBB against PayPal at www.bbb.org. Please use the following address information: PayPal, 2211 N First St, San Jose, CA 95131-2021.

BBB encourages you to get a statement in writing from the company as to when you can reasonably expect to receive your order, prior to placing an order. 
Alternate Business Names
Deadboi_Inc Destruction 101 Galactic Sludge Clothing Sludgefaktory The Faktion
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.