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Riterug is headquartered in Whitehall, OH and operates locations in Atlanta, Charlotte, Chesapeake, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Dayton, Greenville, Indianapolis, Lexington, Nashville, Orlando, Pittsburgh, Raleigh, & Tampa, which offer carpet, wood floors, hardwood, laminate and tile flooring.
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A BBB Accredited Business since
BBB has determined that Rite Rug Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rite Rug Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 105 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||89|
|Total Closed Complaints||105|
Additional Complaint Information
The scope of this Business Review concerns all Rite Rug locations nationwide.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||23|
Type of Entity
Business ManagementMs. Erin C. Appleman, President of Marketing and Merchandising Mr. Michael Goldberg, Owner & CEO Mr. Morris Goldberg, COO Mr. Larry Noel, President of Retail Sales Mr. Tom Donev, VP Builder Sales Mr. John Kelleher, Propery Mgmt Ms. Barb Riehl, Executive Assistant to the CEO
Carpet & Rug Dealers - New Floor Materials - Retail Carpet & Rug Cleaning Equipment& Supplies Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors
Products & Services
Rite Rug Co. sells the following brand(s): all major brands
Rite Rug Co. offers the following product(s): flooring for retail / builder / commercial / property management
Method(s) of PaymentVisa, MasterCard, Discover, American Express, Cash, personal check, business check, cashiers check, debit card, or money order
Alternate Business NamesRite Rug Rite Rug Company, Inc. Rite Rug Holdings, Inc. Rite Rug Home Rite Rug Interiors
Industry TipsContracts - BBB Central Ohio General Statement
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview