BBB Accredited Business sinceFind a Location
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Wood, ceramic, laminate, vinyl flooring.
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A BBB Accredited Business since
BBB has determined that Rite Rug Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rite Rug Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 113 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||98|
|Total Closed Complaints||113|
Additional Complaint Information
The scope of this Business Review concerns all Rite Rug locations nationwide.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Business ManagementMr. Michael Goldberg, Owner & CEO Ms. Erin C. Appleman, VP Marketing and Merchandising Mr. Tom Donev, VP Builder Sales Mr. John Kelleher, Propery Mgmt Mr. Larry Noel, VP of Sales Ms. Barb Riehl, Executive Assistant to the CEO
Carpet & Rug Dealers - New Floor Materials - Retail Carpet & Rug Cleaning Equipment& Supplies Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors
Alternate Business NamesRite Rug Rite Rug Company, Inc. RITE RUG HOLDINGS, INC. RITE RUG HOME RITE RUG INTERIORS
Industry TipsContracts - BBB Central Ohio General Statement
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview