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      Country
          Country

          Find a Location

          RiteRug Flooring has 43 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • RiteRug Flooring

              4450 Poth Rd Whitehall, OH 43213-3837

              BBB Accredited Business
            • Rite Rug

              2330 Fortune Dr Ste 110 Lexington, KY 40509-4257

            • Rite Rug Co.

              9974 International Blvd West Chester, OH 45246-4852

            • Rite Rug Co., Inc.

              701 Miamisburg Centerville Rd Centerville Floor Store Centerville, OH 45459-6522

            • RiteRug Flooring

              6685 Sawmill Rd Dublin Oh Flooring Store Dublin, OH 43017-9009

              BBB Accredited Business

            Business ProfileforRiteRug Flooring

            Hardwood Floors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.86/5stars

            Average of 75 Customer Reviews

            Customer Complaints

            94 complaints closed in last 3 years

            19 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/15/1950

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Riterug Flooring has been serving the flooring needs of both homeowners and business for more than 80 years through seven specialized divisions:  Retail, in home shopping, residential homebuilder, property management, commercial, wholesale & direct.

            Products & Services

            flooring

            Business Details

            This is a multi-location business.

            Find a Location

            RiteRug Flooring has 43 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • RiteRug Flooring

                4450 Poth Rd Whitehall, OH 43213-3837

                BBB Accredited Business
              • Rite Rug

                2330 Fortune Dr Ste 110 Lexington, KY 40509-4257

              • Rite Rug Co.

                9974 International Blvd West Chester, OH 45246-4852

              • Rite Rug Co., Inc.

                701 Miamisburg Centerville Rd Centerville Floor Store Centerville, OH 45459-6522

              • RiteRug Flooring

                6685 Sawmill Rd Dublin Oh Flooring Store Dublin, OH 43017-9009

                BBB Accredited Business
              BBB File Opened:
              5/17/1949
              Years in Business:
              90
              Business Started:
              1/1/1934
              Business Incorporated:
              8/29/1947
              Accredited Since:
              3/15/1950
              Type of Entity:
              Corporation
              Alternate Business Name
              • Rite Rug
              • Rite Rug Company, Inc.
              • Rite Rug Co.
              • Rite Rug Home
              • Rite Rug Interiors
              • Rite Rug Holdings, Inc.
              Hours of Operation

              Primary

              M:
              7:00 AM - 5:00 PM
              T:
              7:00 AM - 5:00 PM
              W:
              7:00 AM - 5:00 PM
              Th:
              7:00 AM - 5:00 PM
              F:
              7:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Michael Goldberg, Owner & CEO
              • Mr. Mickey Goldberg, Vice President
              • Mr. Larry Noel, President
              • Ms. Erin C. Appleman, President
              • Mr. John Kelleher, Property Manager
              • Mr. Tom Donev, Vice President of Sales
              • Mrs. Debi Carpenter, Manager of Marketing
              • Mr. Kevin Wright, Manager
              • Ms. Jessica Lemke, Executive Assistant
              • Pat Morris, Vice President of Customer Service
              Contact Information

              Principal

              • Mr. Larry Noel, President
              • Ms. Erin C. Appleman, President

              Customer Contact

              • Ms. Jessica Lemke, Executive Assistant
              • Pat Morris, Vice President of Customer Service
              Additional Contact Information

              Fax Numbers

              • (614) 447-2921
                Primary Fax
              • (937) 878-2071
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              94 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/20/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Since the first day of moving into our new home on June of 2022 our Rite Rug flooring has never been right. It started with my LVP Armstrong flooring peeling at the corners. At that time the ball was dropped on Rite Rugs end from the warranty manager Brett. My ticket was closed and no one came to fix my flooring for months. We had to hound Brett and see when he would be out to get the initial repair completed. After taking off work several times for these warranty appointments, there was still no solution so I contacted corporate. Beth from corporate directed me to talk with my local office at ************. I spoke with Jillian S******** at my local office. She bubbled up the issue to Brett’s manager, Brandon. Which prompted Brandon & Brett to both come to my house for the flooring. After that visit the flooring needed to be replaced & the carpet needed retucked in the kitchen. Rite Rug came out in April 2023 where they replaced a few LVP boards & retucked our carpet. Since then I’ve discovered nothing but issue after issue. We spent our hard earned money on these floors & expect them to not be chipped cracked or fraying. When I mop on my hands & knees I see the edges of some of the LVP catching my cloth due to the edges being chipped. It’s so disheartening. Most recently we noticed where they retucked our carpet in April the spot is now unraveling again & needs addressed. Sept 2023 Rite Rug came back out to fix the carpet. Two months go by & we are back to having the same spot unraveling. So again on Dec 8 we had the Rite Rug warranty manger out here to investigate. He was here for less than 5 minutes & told us that he would get the guys at Rite Rug to stretch the carpet to repair it & to expect a call to set up the appointment. It’s shocking to hear that Rite Rug wants us to pay for something we had no fault in. I truly haven’t been pleased with Rite Rug from the very beginning and hate to even reach out regarding this issue but no one seems to be able to help me.
              Read More

              Customer Reviews

              75 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Debbie G

              03/06/2024

              We met Kevin W***** at the Columbus Garden Show, as soon as we walked into Rite Rug's display. He was wonderful. We made an appointment for him to come out to our home for a consultation. From start to finish the service he provided was absolutely amazing. I will highly recommend Kevin W***** and Rite Rug to all my friends and family. Thank you Kevin

              Local BBB

              BBB of Central Ohio

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