BBB Business Review

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BBB Accredited Business since

K.A. Menendian Oriental Rug Gallery

Phone: (614) 294-3345 Fax: (614) 294-3348 View Additional Phone Numbers 1090 W 5th Ave, Columbus, OH 43212 http://www.karugs.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that K.A. Menendian Oriental Rug Gallery meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for K.A. Menendian Oriental Rug Gallery include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on K.A. Menendian Oriental Rug Gallery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1970 Business started: 01/01/1909 Business started locally: 01/01/1909 Business incorporated 12/08/2009 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chad Martin, Co-owner Ms. Megan Leukart Hirsch, Sales Manager Mr. Brent Martin, Co-owner Mr. John Martin, Co-owner
Contact Information
Principal: Mr. Chad Martin, Co-owner
Business Category

Carpet & Rug Dealers - New Carpet & Rug Dealers - Used Carpet & Rug Pads, Linings & Accessories Appraisers Carpet & Rug Cleaners Furniture Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Carpet & Rug Repair

Alternate Business Names
K.A. Menendian Rug Cleaning & Repair
Industry Tips
Contracts - BBB Central Ohio General Statement
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.