BBB Business Review

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BBB Accredited Business since

Signature Carpet Care & Restoration LLC

Phone: (740) 747-0223 Fax: (888) 706-9552 View Additional Phone Numbers 1852 Township Road 162, Ashley, OH 43003 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We offer a wide variety of cleaning services; carpet & rug cleaning, upholstery, tile & grout, wood floor cleaning and dust free refinishing, automobile upholstery and floors/mats and mattresses.  We also offer a wide variety of carpet repairs, including but not limited to; red stain removal, bleach spot dyeing, stretching, patches from burns or animal damage, odor control, etc.,

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Signature Carpet Care & Restoration LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Signature Carpet Care & Restoration LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Signature Carpet Care & Restoration LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 01, 2004 Business started: 07/01/1992 in OH Business started locally: 07/01/1992
Type of Entity


Business Management
Mr. Adam Cox, President Mrs. Maria Cox, Vice President
Contact Information
Principal: Mr. Adam Cox, President
Customer Contact: Mrs. Maria Cox, Vice President
Business Category

Carpet & Rug Cleaners Water Damage Restoration Furniture Cleaning Mattresses - Cleaning Natural Stone Restoration & Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Hardwood Floor Maintenance Auto Upholstery Cleaning

Method(s) of Payment
Exact Cash, Checks, Visa, MasterCard & Discover

Customer Review Rating plus BBB Rating Summary

Signature Carpet Care & Restoration LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.