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BBB Reliability Report for

Saturn West


A BBB Accredited business since 04/18/1995.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about Saturn West:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Licensing
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

Saturn West has been a BBB Accredited business since April 1995. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating for Saturn West

Based on BBB files, Saturn West has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile for Saturn West

Name: Saturn West
Phone: (614) 771-9700
Fax: (614) 842-4116
Address: 3880 Fishinger Blvd
Hilliard, OH 43026-9551
Google Map
Original Business Start Date: October 1993
Principal: Mr. Tom Carpenter, President
Customer Contact: Mr. Ken Harlow, Executive Administrator - (614) 436-2001
Type of Business: Car Dealerships, Used Car Dealerships
BBB Accreditation: Saturn West is a BBB Accredited business.
Additional DBA Names: Saturn of Columbus

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Business Management

Additional company management personnel include:

Mr. Larry Denny - Vice President
Mr. Tim Mckelvey - Vice President
Mr. Bob Vance - Vice President
Mr. Robert A. Best - Used Car Manager. Saturn West

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Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ OH (1)
Additional Phone Numbers
+ 614 (1)

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Licensing for Saturn West

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV
1583 Alum Creek Dr
Columbus, OH 43209-2713
(614) 752-7500
http://bmv.ohio.gov/.../dealers.asp


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Customer Complaint History for Saturn West

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 3 complaints about Saturn West in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 1 was closed in the last year.

These complaints concerned :
1regarding Guarantee or Warranty Issues 
1regarding Repair Issues 
1regarding Service Issues 
 
These complaints were closed as:
3 Resolved 


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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Saturn West, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 63000126
Report as of November 8, 2009 04:06
Copyright© 2009 Better Business Bureau


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