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BBB Reliability Report for
Dutro Ford Lincoln Mercury, Inc.
A BBB Accredited business since 08/20/1996.
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about Dutro Ford Lincoln Mercury, Inc.: |
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BBB Accreditation Dutro Ford Lincoln Mercury, Inc. has been a BBB Accredited business since August 1996. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for Dutro Ford Lincoln Mercury, Inc.Based on BBB files, Dutro Ford Lincoln Mercury, Inc. has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for Dutro Ford Lincoln Mercury, Inc. |
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| Name: | Dutro Ford Lincoln Mercury, Inc. |
| Phone: | (740) 452-6334 |
| Fax: | (740) 453-6975 |
| Address: | 131 S 5th St |
| Zanesville, OH 43701-3512 | |
| Google Map | |
| Website: | http://www.dutrosauto.com |
| Original Business Start Date: | June 1976 |
| Principal: | Mr. James Graham, President |
| Customer Contact: | Mr. Bryan Graham, General Manager - (740) 452-6334 |
| Email Address: | |
| Type of Business: | Car Dealerships |
| BBB Accreditation: | Dutro Ford Lincoln Mercury, Inc. is a BBB Accredited business. |
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Additional Locations and Phone Numbers
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Licensing for Dutro Ford Lincoln Mercury, Inc.This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include: Dealer Licensing Section, Ohio BMV |
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Customer Complaint History for Dutro Ford Lincoln Mercury, Inc.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 3 complaints about Dutro Ford Lincoln Mercury, Inc. in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 1 was closed in the last year.
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BBB Program Participation Dutro Ford Lincoln Mercury, Inc. participates in the BBB Care Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes. |
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Dutro Ford Lincoln Mercury, Inc., please let them know that you contacted BBB for a BBB Reliability Report. ID: 7108 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: BBB Care - A national BBB dispute resolution program. BBB CARE is a customer assistance program designed to help businesses and their customers resolve problems through mediation techniques and, if necessary, arbitration. Grown out of decades of BBB dispute resolution experience, and drawing on the experience of over 2,000 BBB arbitrators, mediators and staff, BBB CARE provides businesses and their customers with the chance to quickly address disputes at low cost and without the need to engage attorneys or the legal system. More information can be found at http://www.dr.bbb.org/programs/care.asp. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
Dutro Ford Lincoln Mercury, Inc.
