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BBB Reliability Report for
Carriage Towne Chrysler, Dodge, Jeep, Inc.
A BBB Accredited business since 05/21/1985.
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about Carriage Towne Chrysler, Dodge, Jeep, Inc.: |
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BBB Accreditation Carriage Towne Chrysler, Dodge, Jeep, Inc. has been a BBB Accredited business since May 1985. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for Carriage Towne Chrysler, Dodge, Jeep, Inc.Based on BBB files, Carriage Towne Chrysler, Dodge, Jeep, Inc. has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for Carriage Towne Chrysler, Dodge, Jeep, Inc. |
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| Name: | Carriage Towne Chrysler, Dodge, Jeep, Inc. |
| Phone: | (740) 369-9611 |
| Fax: | (740) 369-0266 |
| Address: | 2815 Stratford Rd |
| Delaware, OH 43015-2951 | |
| Google Map | |
| Website: | http://www.cartowne.com |
| Original Business Start Date: | October 1984 |
| Principal: | Mr. James R. Pancake, President |
| Customer Contact: | Mr. Duane Dumas, Service & Parts Director - (740) 369-9611 |
| Email Address: | |
| Type of Business: | Car Dealerships, Used Car Dealerships |
| BBB Accreditation: | Carriage Towne Chrysler, Dodge, Jeep, Inc. is a BBB Accredited business. |
| Additional DBA Names: |
Carriage Towne Leasing |
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Products and Services of Carriage Towne Chrysler, Dodge, Jeep, Inc.This company offers sales & service of new & used cars. |
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Additional Locations and Phone Numbers
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Licensing for Carriage Towne Chrysler, Dodge, Jeep, Inc.This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include: Dealer Licensing Section, Ohio BMV |
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Customer Complaint History for Carriage Towne Chrysler, Dodge, Jeep, Inc.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 9 complaints about Carriage Towne Chrysler, Dodge, Jeep, Inc. in the last 36 months, our standard reporting period. Of the total of 9 complaints closed in 36 months, 3 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Carriage Towne Chrysler, Dodge, Jeep, Inc., please let them know that you contacted BBB for a BBB Reliability Report. ID: 655 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. |
| BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. |
| BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
Carriage Towne Chrysler, Dodge, Jeep, Inc.
