BBB Business Review

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This business is not BBB accredited.

Hickory Grove Cabins

Phone: (740) 385-0700 15105 State Route 678, Rockbridge, OH 43149 http://www.hickorygroveretreat.com


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Description

This company offers vacation cabins, secluded hot tubs on the porch, fire places, meals delivered, and in-cabin massage.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hickory Grove Cabins include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hickory Grove Cabins
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 20, 2011 Business started: 06/08/2004 Business started locally: 06/08/2004
Type of Entity

Sole Proprietorship

Business Management
Dennis Christen, Owner/Manager
Contact Information
Principal: Dennis Christen, Owner/Manager
Business Category

Cabin, Cottage & Chalet - Rentals Vacation Rentals

Refund and Exchange Policy
*Cancellation prior to 14 days of reservation will incur an administrative fee of $50.00. *No refund of deposit will be made if a cancellation occurs within 14 day's of the arrival date. *NO SHOWS or cancellation the day of the reservation or day prior will be charged the full amount. Cancellation prior to 14 days of reservation will incur an administrative fee of $50.00. NO SHOWS or cancellation the day of the reservation or day prior will be charged the full amount.
Alternate Business Names
Lakeview Cabin
Additional Information

Vacation cabin rentals in the Hocking Hills Ohio area.

Industry Tips
Vacation & Travel - BBB Tips
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.