BBB Business Review
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BBB Accredited Business since
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This waterproofing contractor provides the following services: Basement and Crawlspace Waterproofing, Foundation Repair, Structural Reinforcements, Exterior Drainage, Excavation, Water and Sewer Line Repair, Sump Pumps, Foundation Wall Sealing, Crawlspace Encapsulations, Egress and Glass Block Windows.
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A BBB Accredited Business since
BBB has determined that Ohio Basement Authority meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Ohio Basement Authority include:
- Length of time business has been operating
Factors that raised the rating for Ohio Basement Authority include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Doug Secrest, Member Mr. James G Pierpoint, Manager
Basement Waterproofing Sewer Pipe Drainage Contractors Sump Pump Contractors Excavating Contractors Foundation Contractors Sewer Contractors Water Main Contractors Waterproofing Contractors
Products & Services
Ohio Basement Authority sells the following brand(s): Basement Systems products , SaniDri Dehumidifiers , WaterGuard Drain Systems , Zoeller Sump Pump
Ohio Basement Authority offers the following product(s): Dehumidifiers , Sump Pumps, Waterproofing products
Hours of Operation
|M||:||7:00 AM - 7:00 PM|
|T||:||7:00 AM - 7:00 PM|
|W||:||7:00 AM - 7:00 PM|
|Th||:||7:00 AM - 7:00 PM|
|F||:||7:00 AM - 7:00 PM|
|S||:||8:00 AM - 4:00 PM|
Method(s) of PaymentAll Major Credit Cards
Personal, Business & Cashiers Check