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          Find a Location

          The Huntington National Bank has 1267 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileThe Huntington National Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Alert:
            BBB and Huntington Bank are advising consumers the welcome letters being received are not a scam, but are legitimate communications from Huntington. If customers did not open an account with Huntington but received a welcome letter, they may be a victim of Identity Theft. Anyone who received a letter without opening an account with Huntington should contact the bank directly at 1-800-480-2265 to determine if an unauthorized account was opened.

            Additional business information

            Additional Info:
            As of April 18, 2023  Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
            See all additional business information

            Contact Information

            41 S. High St - Corporate Headquarters

            Columbus, OH 43287-0001

            Get Directions
            Visit Website
            (800) 480-2265

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            Customer Reviews

            1.14/5

            Average of 367 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,172 complaints closed in last 3 years

            356 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1921

            Years in Business: 158

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Huntington is a regional bank holding company headquartered in Columbus, Ohio, which offers retail, commercial and financial products and services. The company operates approximately 690 traditional branches, convenience branches located in grocery stores and retirement centers, and also offers services through internet and mobile banking, telephone banking, ATMs, and through automotive dealership relationships.

            Products & Services

            banking services

            Business Details

            This is a multi-location business.

            Find a Location

            The Huntington National Bank has 1267 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              41 S. High St - Corporate Headquarters, Columbus, OH 43287-0001
              BBB File Opened:
              1/1/1921
              Years in Business:
              158
              Business Started:
              1/1/1866
              Accredited Since:
              1/1/1921
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Huntington Bank
              • The Huntington Investment Company
              • Huntington National Bank
              • Huntington Bancshares Incorporated
              • Huntington Investment Company & Capital Corp.
              • Huntington Property and Casualty Insurance
              • HNB
              • Huntington
              • Huntington Mortgage Company
              • Huntington Trust Company
              • Sky Bank
              Business Management
              • Ms. Sue Roberts, Vice President of Customer Advisory
              • Mr. Stephen Steinour, Chairman/CEO
              • Ms. Kelly Wogan, Sr Vice President, Customer Advocacy
              • Ms. Lori A Kaufman, Vice President
              Contact Information

              Principal

              • Ms. Sue Roberts, Vice President of Customer Advisory
              • Mr. Stephen Steinour, Chairman/CEO

              Customer Contact

              • Ms. Sue Roberts, Vice President of Customer Advisory
              Additional Contact Information

              Fax Numbers

              • (888) 987-9153
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1,173 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/19/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I was awarded social security disability benefits on Feb 13th. Social security sent me a check from the treasury department on Feb 29th. I received the check in the mail on March 11th, 2024. On Tuesday March 12th, I brought the check into huntington to deposit it into my checking account. The teller advised there would be a 5 day hold on the check. Well a day later on March 13th I noticed my account was locked online so I called Huntington and they stated that they were ending their relationship with me and that one the check cleared huntington would send me a check. Well I went back into the branch and spoke with a manager who stated she would call on March 19th when the check would clear and see if I can get a cashier's check. I went into the branch again on March 19th and the manager called and the fraud department us holding my check for 1 to 2 business days to verify it. They will not tell me anything and it's a treasury check. I have .y letter from social security stating my disability reward. I don't see how they are able to hold on yo MY money. No one is helping me please help me
              Read More
              Read 1172 More Complaints

              Customer Reviews

              367 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              hannah e

              03/25/2024

              They close my account without me being notified and said they will send my money 7-10 days

              The Huntington National Bank Response

              04/09/2024

              We are in receipt of your comments.
              Read 366 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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