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Find a Location

Shadetree Cool Living, LLC has 1 locations, listed below.

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    Business ProfileforShadetree Cool Living, LLC

    Awnings
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2012

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    ShadeTree Retractable Canopy Systems and Patio Shade Structures and Shadetree Accessories including Backyard Blinds, Cabana Curtains, Decorative Valances, Storage Wrap-ups

    Products & Services

    ShadeTree Retractable Canopy Systems and Patio Shade Structures and Shadetree Accessories including Backyard Blinds, Cabana Curtains, Decorative Valances, Storage Wrap-ups

    Business Details

    Location of This Business
    6317 Busch Blvd, Columbus, OH 43229-1802
    BBB File Opened:
    4/20/1998
    Years in Business:
    27
    Business Started:
    1/1/1997
    Accredited Since:
    1/20/2012
    Alternate Business Name
    • ShadeTree® Retractable Canopy Systems
    • ShadeTree Canopies
    Business Management
    • Mr. Colin LeVeque, CEO/Owner
    • Ms. Lynda Thai, Accounts Payable Staff
    • Mr. Jason Mitchell, Operations Manager
    Contact Information

    Principal

    • Mr. Colin LeVeque, CEO/Owner

    Customer Contact

    • Mr. Jason Mitchell, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (614) 844-5991
      Primary Fax
    • (614) 436-3920
      Other Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Order ***** on 4/14/21 for 10x14 Equinox Pergola to be installed with fan and lights over patio for 10,712.00. Improper and faulty install. Damage done to our house, rooftop and gutter system. 10ft of existing gutter was removed and no backstop installed which is against code. Repeated calls and attempts to repair the leaking not resolved. Many pics of damage and leaking reported to CEO, Colin, Southeast Regional Director, David, who lives in *********, and provided installer Michael. Had paid a total of 9,212.00. Did receive 300 credit for fan and lights which they couldn't supply according to pictures I was shown. 1/31/22 Mr. L******* advised that it was his understanding that pergola system was fixed and that he would not charge us for the balance of 1,200.00. System is not fixed, continues to leak and further, roof of system has dangerously separated from post. Since Mr. L******* feels problems have been resolved, I have had to contract for proper repairs in an additional amount $3,700.00.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Central Ohio

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