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BBB Business Review

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BBB Accredited Business since

Custom Builders Inc.

Phone: (614) 471-8141 Fax: (614) 471-6620 2897 Johnstown Rd Ste D, Columbus, OH 43219 http://www.customawningbuildersohio.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Our products include: roofing, siding, windows, doors, carports, patio covers, patio enclosures, three season & four season rooms, seamless gutters & downspouts, soffit & fascia, aluminum awnings and canopies, walkway covers, smoke areas and overhead door canopies. We do commercial and residential jobs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Custom Builders Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Custom Builders Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Custom Builders Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1970 Business started: 02/01/1969 in OH Business incorporated 01/07/2004 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/
Phone Number: (614) 645-7433

Type of Entity

Corporation

Business Management
Ms. Dana S. Brown, President Mr. Douglas Fuchs, Vice President
Contact Information
Principal: Ms. Dana S. Brown, President
Business Category

Awnings & Canopies Doors Windows Aluminum Products Carports Gutters & Downspouts Home Improvements Patio & Deck Builders Walkway Design Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Construction & Remodeling Services Porch Shades

Products & Services

Custom Builders Inc. sells the following brand(s): Crest Aluminum Products, Mason Corporation Manufactured Aluminum Products, Royal Products

Custom Builders Inc. offers the following product(s): Aluminum Awnings, Aluminum Carports, Aluminum Gutters & Downspouts, Aluminum Patio Enclosures, Aluminum Screen Enclosures, Aluminum Siding, Aluminum Walkway Covers, Roofing , Vinyl Siding

Method(s) of Payment
Cash, Checks, Visa and Mastercard
Refund and Exchange Policy
Every contract comes with a full, one year free service warranty on installation.
Alternate Business Names
Custom Awning Service Custom Awning Service & Builders Inc
Additional Information

Custom Awning Service & Custom Builders Inc. is a home improvement company.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.