BBB Business Review
This Business is not BBB accredited
LG Warranty, LLCAdditional Locations
7652 Sawmill Rd Ste 379, Dublin, OH 43016
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LG Warranty, LLC was an Independent (a.k.a. aftermarket) extended-warranty company. This means they were a third-party warranty company. They underwrote warranties. These companies can — and often do — go out of business. Sometimes, dealerships sell an aftermarket warranty because they generate more profit than a manufacturer-backed warranty. If a dealer sold you a warranty from LG Warranty and they have gone out of business, which BBB believes they have done, you may be able to appeal to the dealership — assuming it's still in business as well. The dealer may try to make good on the contract or offer a significant discount on a replacement warranty.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for LG Warranty, LLC include:
- 16 complaints filed against business
- Failure to respond to 3 complaints filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Christopher W. Lucas, Owner/Manager Mr. Richard Baldani, Consultant Mr. Sean M. Gouhin, Owner
Auto Warranty Processing Service
Alternate Business NamesIMG WARRANTY CO., LLC Quantum Protection Plans
The address LG Warranty is using 7652 Sawmill Rd, Dublin, OH 43016 is that of The UPS Store - #0661, a mail forwarding and receiving company. The actual physical location of LG Warranty is unknown to BBB.
A principal of LG Warranty, LLC, Christopher W. Lucas, was previously a principal of Lucas Ford at 1360 Greely Chapel Road, Lima, OH 45804. The BBB of Lima maintains a separate report on Lucas Ford. Another principal of this business, Sean Gouhin, was previously a principal of Immke's Northwest Honda and Administration Plus USA. BBB maintains separate reviews on these businesses.
Out of Business
According to information in BBB files, Access Insurance Services, Inc., a Nevada corporation and Western Insurance Company, a Utah corporation, did business with LG Warranty from July 2006 through August 2011, by writing insurance for automobile warranty programs written, sold and/or administered by LG Warranty in Ohio and elsewhere. On or about September 1, 2011 Access Insurance Services, Inc. filed Chapter 11 Voluntary Bankruptcy. Western Insurance Company was placed into Liquidation on 09/13/2011. Inquiries relating to Western Insurance Company in Liquidation should be directed to: Utah Receivers Office 215 South State Street, Suite 650, Salt Lake City, UT 84111, phone number 801.595.8222.