BBB Business Review
This Business is not BBB accredited
Phone: (614) 764-4040 View Additional Phone Numbers 5131 Post Rd Ste 260 RTS UTF 04.23.14, Dublin, OH 43017 View Additional Email Addresses ! There is an alert on Administration Plus USA, LLC !
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This company offers third party administration for vehicle service contract providers.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Administration Plus USA, LLC include:
- 46 complaints filed against business
- Failure to respond to 31 complaints filed against business
- 14 complaints filed against business that were not resolved
- Overall complaint history with BBB
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||46|
Additional Complaint Information
On May 10, 2012, an officer of Administration Plus USA, LLC advised our BBB office in writing the business would no longer respond to any matters our office sent them. Therefore, our office cannot assist consumers trying to resolve complaints through our BBB conciliation, mediation and arbitration services to resolve disputes with Administration Plus USA, LLC. Any complaints received will be filed and reported as unresolved. The complaint section of this review provides further details. We will update this section of the review should we receive new information from Administration Plus USA, LLC indicating it wishes to resume voluntary participation in the BBB's dispute resolution services when complaints against the business are brought to our BBB's attention. Consumers may seek further assistance from the Franklin County Municipal Court at http://www.fcmcclerk.com/dept/clerk/accounting.phpor by calling 614-645-8002, or the Municipal Court in their own area, their own personal legal counsel, or their own state's Attorney General.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Sean M. Gouhin, Esq., Chairman & CEO Mr. Bill Barker, Agent Mr. Denny Mumaw, Agent Mr. Alan M. Weiner, CFO
Auto Warranty Processing Service
Alternate Business NamesAdministration Plus Administrative Services
Two principals of this firm, Sean Gouhin, CEO and Alan Weiner, CFO were principals of Dimension Service Corp. BBB maintains a separate report on Dimension Service Corporation. Sean Gouhin was previously a principal of Lucas Ford at 1360 Greely Chapel Road, Lima, OH 45804. The BBB of Lima maintains a separate report on Lucas Ford.