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BBB Business Review

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BBB Accredited Business since

The Car Doctors

Phone: (614) 755-2200 6065 E Livingston Ave, Columbus, OH 43232

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Full service auto service and repair shop servicing all domestic and foreign vehicles

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Car Doctors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Car Doctors include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Car Doctors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 24, 2012 Business started: 04/02/2012 in OH Business started locally: 04/02/2012 Business incorporated 03/07/2012 in OH
Type of Entity

Domestic Limited Liability Company

Business Management
Mr. Nick Naumenko, Co-Owner Mr. Gary Shershevsky, Co-Owner
Contact Information
Principal: Mr. Nick Naumenko, Co-Owner
Customer Contact: Mr. Gary Shershevsky, Co-Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Consultants - Auto Repair Lubricating Service - Automotive Transmissions - Automobile Auto Services Auto Services - Oil & Lube Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Auto Air Conditioning Alternators & Generators - Auto Repair Auto Customizing Auto Diagnostic Service Auto Electric Service

Products & Services

The Car Doctors sells the following brand(s): All major brands of auto parts

The Car Doctors offers the following product(s): Automotive repair, parts and accessories.

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 10:00 AM - 6:00 PM
Su: Closed
Method(s) of Payment
Visa, MasterCard, Discover, & American Express
Cash, Personal Check
Refund and Exchange Policy
12 month or 12,000 mile warranty
Alternate Business Names
Golden Hands Holdings, LLC
Products & Services

Tune ups
Wheel Alignment
Engine Repair
Smog & Emissions Testing
Tire Service
Exhaust System
Suspension and Steering
Engine and Transmission Replacement
Belt and Hose Replacement
Chassis Lube
Wiper Blades
Vehicle Fluids
Computer Diagnostics Testing
Fuel Injection Service
Auto Repair
Power Steering
Transmission Fluid Exchange
Cooling System Service
Vehicle Preventative Maintenance
Air Conditioning Service
Used Vehicle Inspection
Video Archive
Clutch Repairs
Electronic Testing
Front End Work
Replace Lights
Coolant Service
Breather Filter
Transmission Service
Full Brake Service
Shocks and Strut Service
Oil Change and Lube

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.