BBB Business Review

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BBB Accredited Business since

One Call Auto Mechanic

Phone: (614) 848-9666 6066 Busch Blvd, Columbus, OH 43229 http://www.onecallautomechanic.com


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Description

One Call Auto Mechanic provides dependable and honest auto repair service in the Columbus & Worthington Ohio area. Our ASE Certified Mechanic has over 25 years of experience and is ready to fulfill all of your auto service and repair needs.



The different services we provide are but not limited to following:



- Auto Repair Service in Columbus / Worthington Ohio

- Automatic and Standard Transmission (Services, Repairs and Rebuilds)

- Clutches, Differentials, Transfer Cases

- Preventive Maintenance Services

- Electronic and Computer Diagnostics

- Lube & Oil Change Service

- Factory Scheduled Interval Maintenance Services

- Tune ups, brakes, shocks

- Engine Replacements

- Shocks, Struts & Suspension

- Cooling System Maintainance and Repair

- Exhaust / Muffler Service

- Open Sundays By Appointment Only



Call us at (614) 848-9666 for any auto realated questions and to know about other services.



"We are here to help you."


BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Call Auto Mechanic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for One Call Auto Mechanic include:

  • 5 complaint(s) filed against business

Factors that raised the rating for One Call Auto Mechanic include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

37 Customer Reviews on One Call Auto Mechanic
Customer Experience Total Customer Reviews
Positive Experience 33
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 37

Additional Information

BBB file opened: December 19, 2011 Business started: 01/01/2006 in OH Business started locally: 01/01/2006 Business incorporated 07/14/2005 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Matt Bayati, Owner
Contact Information
Principal: Mr. Matt Bayati, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Brake Service Mufflers & Exhaust Systems Transmissions - Automobile Auto Services - Oil & Lube Auto Repair - Maintenance Alternators & Generators - Auto Repair

Method(s) of Payment
All Major Credit Cards, Cash
Alternate Business Names
One Call Auto Mechanic, LLC

Customer Review Rating plus BBB Rating Summary

One Call Auto Mechanic has received 4.41 out of 5 stars based on 37 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.