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BBB Accredited Business since

Auto Assets

Phone: (614) 793-1050 Fax: (614) 793-1052 356 W. Olentangy Street, Powell, OH 43065 View Additional Email Addresses http://autorepairpowell.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We have been maintaining and modifying imported and European cars since
1990. We offer parts sales,
state of the art equipment, excellent customer service, and
have returned to our roots in rare, unique and hard to find automobile
sales. We service all makes and models and our technicians have been factory trained to service your Saab, VW, Volvo, Mercedes Benz, BMW, Porsche,or Audi to
exacting specification, from regular and preventative maintenance services, pre-purchase inspections, mechanical restorations or track preparation. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Assets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Auto Assets include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Auto Assets
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 7

Additional Information

BBB file opened: May 29, 1990 Business started: 01/14/1990 in OH Business started locally: 01/14/1990 Business incorporated 03/30/2005 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
PO Box 16521, Columbus OH 43216
https://ext.dps.state.oh.us/BMVOnlineServices.Public/DealerSearch.aspx
Phone Number: (614) 752-7636

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chip Vance, President
Contact Information
Principal: Mr. Chip Vance, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Power Steering Auto Perform, Race & Sport Equipment Auto Repair - Maintenance Auto Dealers - Antique & Classic Auto Dealers - Custom Design & Replica Auto Dealers - Used Cars Auto Dealers - Online

Products & Services

Auto Assets sells the following brand(s): Hengst, Lemforder, Mahle, Mobil1, Motul, RedLine

Auto Assets offers the following product(s): Factory filters and fluids

Hours of Operation
M: 8:00 AM - 6:00 AM
T: 8:00 AM - 6:00 AM
W: 8:00 AM - 6:00 AM
Th: 8:00 AM - 6:00 AM
F: 8:00 AM - 6:00 AM
S: 9:00 AM - 5:00 AM
Su: Closed
Method(s) of Payment
All Major Credit Cards
Cash
Personal, Business & Cashier Checks
Debit Card
Money Order
Refund and Exchange Policy
12 month, 12,000 warranty on most repairs.
Alternate Business Names
Powell Performance Autos

Customer Review Rating plus BBB Rating Summary

Auto Assets has received 5 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.