BBB Business Review

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This business is not BBB accredited.

Dollar Thrifty Automotive Group. Inc.

Additional Locations

Phone: (614) 237-5800 Fax: (614) 236-3330 View Additional Phone Numbers 840 Stelzer Rd, Columbus, OH 43219 http://www.columbus.thrifty.com View Additional Web Addresses


Click for BBB Rating on Dollar Thrifty Automotive Group. Inc.

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Description

This company offers car and truck rental, and airport parking.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Dollar Thrifty Automotive Group. Inc.. BBB of Tulsa has the full report as that BBB handles all complaints for Dollar Thrifty Automotive Group. Inc..


Additional Information

BBB file opened: April 13, 1983 Business started: 01/01/1997 Business started locally: 01/01/1997
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
PO Box 16521, Columbus OH 43216
https://ext.dps.state.oh.us/BMVOnlineServices.Public/DealerSearch.aspx
Phone Number: (614) 752-7636

Type of Entity

Corporation

Business Management
Mr. Jeff Macaulay, Senior Operations Mr. Scott Anderson, Sr. Ex VP Mr. Scott Thompson, President
Contact Information
Principal: Mr. Jeff Macaulay, Senior Operations
Business Category

Auto Renting & Leasing Parking Facilities Truck Rent & Lease

Alternate Business Names
Dollar Rent-A-Car Dollar Thrifty Auto Group Thrifty Airport Parking Thrifty Car Rental Thrifty Car Rental & Airport Parking
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.