BBB Business Review

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BBB Accredited Business since

Rader Car Company, Inc.

Phone: (614) 888-3111 Fax: (614) 888-3811 1429 Schrock Rd, Columbus, OH 43229 http://www.radercarco.com


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Description

Used Car, Truck, and Van..... Sales and Financing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rader Car Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rader Car Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Rader Car Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 8

Additional Information

BBB file opened: April 01, 1978 Business started: 06/01/1976 in OH Business started locally: 06/01/1976 Business incorporated: 06/30/1976 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
PO Box 16521, Columbus OH 43216
https://ext.dps.state.oh.us/BMVOnlineServices.Public/DealerSearch.aspx
Phone Number: (614) 752-7636

Ohio Automobile Dealers Association
655 Metro Place South, Suite 270, Dublin OH 43017
http://www.oada.com
Phone Number: (614) 766-9100
webmaster@oada.com

Type of Entity

Corporation

Business Management
Ms. Merrie Bolek, Business Manager Ms. Nancy Rader, V President Mr. Lorenzo Trent, Sec./Treas
Contact Information
Principal: Ms. Merrie Bolek, Business Manager
Business Category

Auto Dealers - Used Cars

Products & Services

Rader Car Company, Inc. sells the following brand(s): Acura, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge , Ford, GMC, Honda, Hyundai, Jaguar, Jeep, Kia, Lexus, Mercedes, Nissan, Pontiac, Porsche, Saturn, Toyota, Volkswagen, Volvo

Method(s) of Payment
Cash, Check, Visa, Master Charge.     Payments may be made on our website. 
Refund and Exchange Policy
We encourage pre-sale inspection and research.  We do not entertain Refunds on purchased vehicles.  If the situation warrants...we will offer a solution with trading into another vehicle.
Service Area
All of Ohio and Internationally
Alternate Business Names
Rader Car Company, Inc.
Additional Information

Used Cars and Trucks and financing.


Customer Review Rating plus BBB Rating Summary

Rader Car Company, Inc. has received 4.93 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.