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          Gibson's Auto Sales has 1 locations, listed below.

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            Business ProfileforGibson's Auto Sales

            Used Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Gibston's Auto Sales is an auto dealership that sells used autos.

            Products & Services

            Used cars for sale.

            Business Details

            BBB File Opened:
            7/2/1993
            Years in Business:
            40
            Business Started:
            1/1/1984
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Ms. Sheri Allard, Secretary
            Contact Information

            Customer Contact

            • Ms. Sheri Allard, Secretary

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/15/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Went to the dealership Feb of 2022 to purchase a vehicle. Went up there and purchased a 2011 Chevy Equinox for $5000 cash. I test drove the car and there weren’t any issues. I was told the car was worked on continuously and there’s no issues. The next day I bought the car it would completely turn off when I drove. I went back to the car lot March of 2022 and they tried to assist with fixing the timing belt and the actuator. However that did not resolve my issue. April of 2022 the car gave out once again and I took it to a mechanic and paid $300 out of pocket for an issue Gibsons did incorrectly. However that still did not fix the issue , May of 2022 I had another mechanic check the car and informed me the engine has metal shavings and now July of 2022 the car won’t even start or move! For 2 months my car has not worked or moved and it’s from my engine when Gibson informed me that the engine was new and there was no problems on this car. I have not had my car running since May of 2022 and I’m very upset about this! Gibson’s is not trying to fix the issue which has brought me to filing this complaint! I came and discussed the issues multiple times with them and they have been rude and unprofessional and informing me they can’t do anything after selling me a car that is not functional! I want this issue resolved as soon as possible.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tymetia P

            1 star

            03/11/2022

            No one knows how to fix anything or has any knowledge of parts and problems with cars! Claimed they fixed one thing on my car when its another thing.. Spent $5000 for the car and paying over $3000 to get fixed! Sad business and VERY unprofessional and uneducated, and also unorganized. Lady didnt even give me a receipt for buying the car and told me I had a warranty whole time I do not! DO NOT WASTE YOUR TIME AND BUY A CAR FROM HERE! They take your money and lie to you regarding the cars history and strange thing too they dont use cards for payments its just cash! I would NEVER buy another car from here trust me Im done with them no one knows anything! Just a waste of time and energy

            Local BBB

            BBB of Central Ohio

            BBB Reports On

            BBB reports on known marketplace practices.

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