BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Toyota Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Toyota Direct include:
- 39 complaints filed against business
Factors that raised the rating for Toyota Direct include:
- Length of time business has been operating.
- Response to 39 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||39|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Ohio Bureau of Motor Vehicles
1970 W Broad St, Columbus OH 43223
Phone Number: (614) 752-7500
Type of Entity
Business ManagementMr. Michael Dever, President Mr. Ryan Belcher, General Manager Mr. Bruce Daniels, Director of Operations Mr. Jim LeMay, VP Operations Ryan Maguire, General Sales Manager Ms. Teri Romine, Accounting Ms. Jessica Unknown, Accounts Payable
Auto Dealers - New Cars Auto Body Repair & Painting